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View Full Version : [Networking] URGENT HELP PLEASE!



Peerzy
10-19-2004, 04:20 PM
http://img73.exs.cx/img73/2678/BRFJWVETNJRANE.jpg

Okay i know you should have cables in the WAN ports of the router and hub but in the router it just stops all the traffic and doesnt work. I can only get the internet working on the pc that comes str8 from the router. Upstairs is my second main pc whcih i cannot get the internet on at all. On the hub it has three lights POWER, SPEED and FDX/COL. In port 3 of the hu b (the line coming from the ROUTER they are all lit apart from \FDX/COL. What is this? I googled but found nothing? I have tried replacing the router with a 1 to 1 CAT5 female connector thingy and that means i get the interweb upstairs but not downstairs. Any ideas?

For the pc whcih does not have the internet working under network connections it gives the IP address as like 169.***.***.** when it should be 81.**.**.** like the working pc shows.

I foned up NTL (My ISP) and they basically said fuck off we dont support networkng however i can buy an extra IP address at an extra £5 a month but i dont really want to do that as i dont have the money and it would be a waste as iv just brought the 1 to 1 joiner thinking that would work.


Iv system restored back past the date where it stopped working on both Pc's, reset the defual settings in IE and stuff. On the PC wich doesnt work when i right clcikt he network and click repair after a while it said problem:n the IP could not be renewed.

PLEASE ANY IDEAS OR SUSGESTIONS THIS IS DRIVING ME FUCKING NUTS :mad: :mad: :mad:

tesco
10-19-2004, 07:29 PM
I already told u in the other thread what the right way to hook it up is. it's setting it up in the router config page that's yours problem.

That's the best way of hooking it up and i suggest you try to figure that out.

recap:
modem plugs into wan on router
wire from router lan1 to computer 1
wire from router lan2 to hub
wire from hub to computer 2.

edit: and the way you have it hooked up will be using the second IP adress which is why you cannot get the second pc to connect. using the router properly will allow you to use one ip and have both computers connect to the net. maybe your ISP recently put that into affect and that's why you lost the connection?

Peerzy
10-19-2004, 07:49 PM
I already told u in the other thread what the right way to hook it up is. it's setting it up in the router config page that's yours problem.

That's the best way of hooking it up and i suggest you try to figure that out.

recap:
modem plugs into wan on router
wire from router lan1 to computer 1
wire from router lan2 to hub
wire from hub to computer 2.

edit: and the way you have it hooked up will be using the second IP adress which is why you cannot get the second pc to connect. using the router properly will allow you to use one ip and have both computers connect to the net. maybe your ISP recently put that into affect and that's why you lost the connection?
I had a talk with them today and they said they offer no support for networking but they said i can only have 1 IP address, how can i 'set it up' to work with just the 1? They have always had 1 by the way. Also looking in my router setup page i dont know what to chance, i havnt touched anything inside it and it just stopped working when i woke up one morning. So i dont have any idea really....

tesco
10-19-2004, 07:52 PM
I had a talk with them today and they said they offer no support for networking but they said i can only have 1 IP address, how can i 'set it up' to work with just the 1? They have always had 1 by the way. Also looking in my router setup page i dont know what to chance, i havnt touched anything inside it and it just stopped working when i woke up one morning. So i dont have any idea really....
well im not sure how it ever worked before.

go into teh config and to the page that you setup the connect, click pppoe, then take a screenshot and someone can tell you what info to put where.

lynx
10-21-2004, 08:45 AM
You've only got one IP address provided by NTL. At the moment, that IP address is assigned to your PC and will continue to be assigned to it until it is released. Until that happens it can't be assigned to your router so your router can't access the internet via the wan port.

How do you release the IP address? You can simply wait until it expires, but I'm guessing you don't want to be without a connection for a few days, so you have to release it manually.

If you have a user id and password for your internet connection you will have to tell your router what these are, you can't pass them from your pc. Do this first, you may not be able to do it later until everything is up and running.

1. Connect your first PC directly to the modem. You must do this or your other PC may grab the IP as soon as the first one releases it.
2. Open a command prompt on your first PC, enter the command "ipconfig".
3. Look at the response, you will see a line looking something like "Ethernet adapter <name here>"
4. Enter the command "ipconfig /release <name here>".
5. Disconnect your pc from the modem.
6. Connect the modem to the wan port of your router (with the router switched off).
7. Switch on your router - it should now get the IP address from your ISP.
8. Connect your PCs to the lan ports.
9. On your first PC type the command "ipconfig /renew" to get an internal IP address from your router.

You may also need to switch your modem off and back on to complete this setup.

Supernatural
10-21-2004, 02:45 PM
Why not just connect both PC's into the router?

Peerzy
10-21-2004, 03:54 PM
Supernatural (member.php?u=9818) - Please read the thread again....

lynx (member.php?u=121) - Iv done all of that and it seems to be all good in the settings but can't get the internet on either pc. I took a screen shot of what the little Local Area Connection 5 thingy looks like on PC1 :

http://aa.1asphost.com/peerzyboy/pc1.GIF

Pc2 is also the same except that it has 192.168.1.3 insted of 192.168.1.2 under ip address. Thats what it spose to be i think however i could get no internet on either of the PC's. Also how do i know if my Router has taken the 82.**.**.** ip address (my external one)?

Sorry for such a late reply have been busy and finding it hard to even get on the net at times.

lynx
10-21-2004, 06:06 PM
The IP status looks correct.

The only way to find out is to look in the router's setup when it is connected. Which router have you got (if you've mentioned it before I must have missed it). I'll try to find the manual so I can give you more specific details. Do you have to enter a userid and password (and possibly a connection name) in order to connect? If so, I'll try to work out where they go too.

If you've reconnected your pc to the modem (or via your original setup) in order to get back on the net you will have to go through the procedure again.

I am assuming that this method will work with NTL, but some ISP's (particularly cable) lock the IP to a particular mac address once it has connected, you have to get the ISP to unlock it if you are changing the connecting equipment. However, I think this is unlikely from what I've seen on NTL's site.

Peerzy
10-21-2004, 07:21 PM
Hi,

I do not have to enter any login infomation its always on so no login or password. My router came from ebuyer (however i couldnt not find it on thier site) Its a brand called Origo, i couldnt find much about it. I have had connect tmy modem striaght up to PC1 to get the net back after trying your methid twice.

I do not need any router or modem software on my PC as they are all 'plug 'n' play'. If i work out how to get the internet onto at least one PC through the router i can take some screen shots of the http://192.168.1.1 settings page.

lynx
10-21-2004, 08:10 PM
Ebuyer seem to have stopped selling most of the Origo products, which is a shame because they are generally pretty good.

Have a look here (http://www.origo2000.com/list-cat.php?CATE=broadband) to see if you can see your model.

Can you take some screen shots while you are offline and then post them later?

lynx
10-21-2004, 08:32 PM
Further news: NTL do require you to register the mac address.

Details of what you need to do here (http://adsltech.com/origo/bbr1400/index.htm). Even if you don't have the bbr1400 this still applies. You could go down the route of cloning the mac address, but it isn't really a good idea. What that page doesn't tell you is that you should really change the mac address of the network card in your pc aswell.

Might be worth a try though.

Peerzy
10-22-2004, 05:14 PM
Hi,

Thanks for the Links, i had a look on the Origo website and i couldnt see the one that's mine however i will take a picture later on today but this is the infomation about it.

Model: BRP-1400
Name: 4 Port 10/100M Internet Broadband Router - With USB Print Server

Also from the MAC website it says:


ask them to register the new MAC address for you which is at the bottom of your Router

However i can't find a MAC address on the router. Will post more later on.

lynx
10-22-2004, 05:49 PM
The mac address is on a bar code label on the bottom (underneath). It is 12 hex digits long and will probably start 0009F3. You should also be able to get that info from the config in your browser.

Smurfette
10-22-2004, 11:27 PM
You should be able to see the router's Mac address by accessing it's admin page in your web browser.
Most routers have a facility to clone the Mac address used by one of the PCs.
It looks to me like the Mac of PC1 is registered so if you can get the router to use that as its WAN Mac and plug the cablemodem into the router's WAN socket, you should have it running.

Peerzy
10-23-2004, 12:42 PM
You should be able to see the router's Mac address by accessing it's admin page in your web browser.
Most routers have a facility to clone the Mac address used by one of the PCs.
It looks to me like the Mac of PC1 is registered so if you can get the router to use that as its WAN Mac and plug the cablemodem into the router's WAN socket, you should have it running.
Well i can say that there is not a MAC address printer on the router, iv cheke dit for like 10 minutes and nothing that even looks like a MAC address. But i went into my router setting page and took a screenshot. Maybe you guys can make something out of thishttp://www.filesharingtalk.com/vb3/images/smilies/unsure.gif.

http://aa.1asphost.com/peerzyboy/myroutersettings.PNG

lynx
10-23-2004, 01:16 PM
The mac address is right there in front of you.

In case you aren't sure, your ISP would want the public one, it is 00-02-4f-75-0a-e7.

Can't see anywhere on that page where you could enter a mac address anyway. If I had to guess, I would look in Device Admin or Special Application

I'm not sure whether you want DHCP or PPPoE for getting the IP address, you will have to check with your ISP.

Peerzy
10-23-2004, 01:22 PM
PPPoE asks for user name and password and my ISP (NTL) doesnt require tha stuff. I will check around to see if i can enter or clone a MAC address in about 10 minutes. im getting a file off of the internet and i dont want to have to start all over again. I also didnt know which was the router and which was my modem MAC.

lynx
10-23-2004, 03:09 PM
Having thought about it, it must be DHCP, because that's what your pc expects.

The modem doesn't have a MAC address. The router has 2 MAC addresses, one for the WAN side (the public one) and one for the LAN side (the private one).

Peerzy
10-23-2004, 05:57 PM
Having thought about it, it must be DHCP, because that's what your pc expects.

The modem doesn't have a MAC address. The router has 2 MAC addresses, one for the WAN side (the public one) and one for the LAN side (the private one). On the underside of my modem it has a MAC address, or is it when you are using a router that one is not used.

So i should hone up NTL and ask them to pair my router MAC address (00-02-4f-75-0a-e7) and my IP address?

lynx
10-23-2004, 09:35 PM
Sorry, I'm being a bit slow again.

Yes, your modem has a mac address, but that is for your network to see, not the ISP.

If you can't change the mac address on your router then you will have to get them to use that mac address instead of the one on your pc. Find out when they are likely to make the change, so that you can be ready for it.

Peerzy
10-24-2004, 02:08 PM
Well im going to phone them up today and ask them to pair my Ip address and the 00-02-4f-75-0a-e7 MAC address, they should say like 30 mins in which tme i will turn everything off then after about 45 mins i will connect the Modem to the router throught he WAN port and set it all up how it should be. And that should work right.

lynx
10-24-2004, 10:32 PM
Well?

Did it work?

Peerzy
10-25-2004, 07:08 PM
Well?

Did it work?
I waited 45 minutes on the phone and still didnt get through and iv emailed them but will try and phone early 2moro. This is really pissing me off, stupid NTL.

Peerzy
10-26-2004, 02:26 PM
Phoned them up an got through. They said it doesnt work like that, you should just unplug your modem and everything wait 30 seconds and it should automatically pair itself to whatever its plugged into so i should just plug it into the router. I siad this doesnt work and they gave me the NTL does not support networking we cannot help whatsoever bullshit. :cry1:

Peerzy
10-26-2004, 02:33 PM
Un-fucking-believable..... i just did the gay little NTL reset thingy but left it for about 2 minutes and it fucking works perfectly now.... im speachless.... Thanks Rossco and Lynx for all the help guys i just can't understand how it suddenly works now....

DanB
10-26-2004, 03:08 PM
:lol: :lol: :P

At least it does, thats the main thing Peerzy

tesco
10-26-2004, 07:47 PM
lol well ya atleast it works so just be happy. :lol:

now i jsut gotta figure out how to make my IP adress change...it's supposed to be dynamic and i've had the same one for atleast 6 months. :o

lynx
10-26-2004, 08:26 PM
So you put us through all that, for nothing? :dry:

@Rossco, you probably need to do the IP release thing, then disconnect everything for a while. As soon as someone else gets your old IP, it is no longer available to you and you should get a new one. Alternatively, try changing the MAC address of your router, that may force it to do a change since your old IP may be tied to your old MAC address.