Spindulik
02-26-2005, 03:51 AM
My printer worked fine until recently (hp 3320 Deskjet - USB port)
If I print a small test page, it prints fine. If I print anything large, like a CD label or a picture, it queues and does nothing. I can't even cancel it.
I have to reboot, actually that won't work either, the PC "Just hangs" and I end up pulling the plug.
Then when I turn the PC back on, the print job decides to start printing, most of the time, but only one page and hangs again.
Anyhow, I tried the following:
- Un-installed printer drivers
- Install new drivers
- Remove all printer drivers, deleted any and all files associated with hp printers (DLLs, exe *.*, etc...)
- deleted all references of the hp files and drivers from the Windows registry (RegEdit.exe)
- Ran task manager to verify no HP drivers running
- Verified system services that the printer spool was enabled
- Tried every trick listed in Google and Yahoo!
- Deleted all of my USB drivers and reinstalled them
- Reinstalled my Gigabyte motherboard USB drivers
- Reinstalled "XP Service Pack One", again.
- I tried changing printer ports and adding a new one and reverting back to USB
- I have several "restore" points, but XP says it can't do any of them. Why did I or Microsoft waste any time in doing that?
- I tried so many things, now I am ready to reformat the computer and install XP again. I'd try LINUX, but last time it tried it, there appeared to be too much crap-work involved to make anything work in that environment. All I want to do is print, not become another programmer.
Nothing seems to work.
I even went to hp's "Live chat with a technician" page. What a joke that was. They have this website that says you will be connected live, in a private chat room with a REAL TECHNICIAN to help your printer problem. Hahahaha, it is a computer with semi-artifical intelligence. It replies with canned answers based on your replies. Takes almost a minute for each chat reply. You spend 40 minutes on stupid answers. "Is the printer plugged in?", "Did you install the newest drivers?", is the printer turned on?", "Is the light on?".
If I print a small test page, it prints fine. If I print anything large, like a CD label or a picture, it queues and does nothing. I can't even cancel it.
I have to reboot, actually that won't work either, the PC "Just hangs" and I end up pulling the plug.
Then when I turn the PC back on, the print job decides to start printing, most of the time, but only one page and hangs again.
Anyhow, I tried the following:
- Un-installed printer drivers
- Install new drivers
- Remove all printer drivers, deleted any and all files associated with hp printers (DLLs, exe *.*, etc...)
- deleted all references of the hp files and drivers from the Windows registry (RegEdit.exe)
- Ran task manager to verify no HP drivers running
- Verified system services that the printer spool was enabled
- Tried every trick listed in Google and Yahoo!
- Deleted all of my USB drivers and reinstalled them
- Reinstalled my Gigabyte motherboard USB drivers
- Reinstalled "XP Service Pack One", again.
- I tried changing printer ports and adding a new one and reverting back to USB
- I have several "restore" points, but XP says it can't do any of them. Why did I or Microsoft waste any time in doing that?
- I tried so many things, now I am ready to reformat the computer and install XP again. I'd try LINUX, but last time it tried it, there appeared to be too much crap-work involved to make anything work in that environment. All I want to do is print, not become another programmer.
Nothing seems to work.
I even went to hp's "Live chat with a technician" page. What a joke that was. They have this website that says you will be connected live, in a private chat room with a REAL TECHNICIAN to help your printer problem. Hahahaha, it is a computer with semi-artifical intelligence. It replies with canned answers based on your replies. Takes almost a minute for each chat reply. You spend 40 minutes on stupid answers. "Is the printer plugged in?", "Did you install the newest drivers?", is the printer turned on?", "Is the light on?".