hosting-ie ..almost a month since I ordered

so I ordered a server from hosting-ie on sept 19.. it's still not setup.

I'm going to be charged for another month in 5 days.. and I haven't even got it setup yet.

I've tried contacting support but of course they don't reply. I can't seem to find any other hosts I could use that would allow torrents, use windows, and have a decent price for their VPS.

but I'm tired of waiting on hosting-ie and don't want to have to pay for another month when I haven't even got it yet.