Banks suck!

Our bank keep sending letters out for my Mum. Now, my wee Mum passed away not so long ago and my wee Dad gets very upset when letters come in for her so i phone the bank again.

I explain (again) the situation and you know what the twat said to me??

They said "I can't discuss it with you Miss as you are not the account holder."

I said "very well but the account holder is currently in a fucking urn and so is unable to discuss this with you. Or do you want me to bring the urn into my local branch?"

They said no...

:( Sorry about your mum, Mouse. :(

You may have to get a solicitor onto this one.

Well the same happen to me, but in my case was my dad...
I didn´t call them, i went there in persone, and made a pretty dam good show.
Sometimes calling doesn´t help, got to face does motherfuckers and show them some respect.

You should be able to mail/fax a copy of the death certificate and clear up any issues.

I am sad to hear about your mom.

beaurocracy does not understand life.

Thanks guys

Done it! Phoned my solicitor and she said I'll have to take Dad down as he's the next of kin, along with a copy of mum's death certificate (which we sent before, but because it was in spanish it kept getting passed from one person to another).

My wee Dad's in a wheelchair though so it's a nuisance for him to get about. Twats.

I'm still tempted to take the urn down. Mum would find that hysterical :D

There's always the 'huge pile of manure on their doorstep' option :smilie4:

Dad wants to moon them...not sure what that'd acheive!

Gotta love that fighting spirit though :smilie4:

sorry to hear what happened to you and your mum passing away .same thing happened to my cousin this went on for about 4 months after his mum passed away which only stopped when he took the death certificate in to the branch