Apple Denying Support to Smokers?
Apple Denying Support to Smokers?
By Chris Jacob, Nov 21, 2009 3:00 PM
" The Consumerist is reporting that two Mac users were denied AppleCare coverage because the owners were smokers. Not because the computers were damaged by second hand smoke, but because of OSHA regulations.
According to separate reports, Apple denied coverage for two users in 2008 based on the fact that OSHA lists cigarette smoke as a biohazard. Both techs refused service to the computers not because the smoke damaged them, but because it's considered hazardous to a tech's health to work on a contaminated unit.
Both owners tried to appeal their cases, even going all the way up to Steve Jobs. Unlike this guy, they weren't as lucky.
These are just two isolated incidents though, and in the comments at Consumerist some smokers are reporting having no trouble getting Apple to service their computers. It appears to be on a case-by-case basis, not a hard-set policy. Any smokers out there ever run into trouble getting Apple to repair hardware? [Consumerist via Slashdot] "
:source: Source: http://gizmodo.com/5409976/apple-den...ort-to-smokers
Re: Apple Denying Support to Smokers?
ha how shitty is that. Nice service Apple.
Re: Apple Denying Support to Smokers?
Wow, strange thing.... If I were Apple, I wouldn't have adopted such a policy :ermm:
Re: Apple Denying Support to Smokers?
Out of the thousands of repairs, only a couple were rejected. Those couple must have been NASTY! Anyone else ever work on someone else's computer? A lot of them fail because people don't blow the dust out of them. I think it is safe to assume that these people were HEAVY smokers. Dust saturated with cigarette smoke. Count me out, too. :sick:
Re: Apple Denying Support to Smokers?
Been alot of systems I've worked on that just about made me puke Dog/cat hair, mice droppings. Can't say that tar (cigarette smoke) was one of them. Lets just say I love my leaf-blower.
Re: Apple Denying Support to Smokers?
Quote:
Originally Posted by
megabyteme
Out of the thousands of repairs, only a couple were rejected. Those couple must have been NASTY! Anyone else ever work on someone else's computer? A lot of them fail because people don't blow the dust out of them. I think it is safe to assume that these people were HEAVY smokers. Dust saturated with cigarette smoke. Count me out, too. :sick:
Agreed. It can't simply just be someone who lightly or occasionally smokes. If a laptop was in such a bad condition that someone would refuse to service it, it must be pretty fucked up.
Re: Apple Denying Support to Smokers?
I solved that problem long ago.
I use ashtrays.
Re: Apple Denying Support to Smokers?
HAhahahahah god damn crazy libs
Re: Apple Denying Support to Smokers?
Quote:
Originally Posted by
brilman
Been alot of systems I've worked on that just about made me puke Dog/cat hair, mice droppings. Can't say that tar (cigarette smoke) was one of them. Lets just say I love my leaf-blower.
Mice droppings?? My first thought is how the hell did that get in there... but then, maybe I don't really want to know.