Quote:
Thank you for contacting Comcast Cable.
Unfortunately, you have requested assistance for a feature Comcast does
not support. Our Customer Care Specialists are only trained and
authorized to offer limited help with items installed by our
technicians. Therefore, we must direct you to the manufacturer of your
product. Some examples of unsupported areas are:
-- Custom CGI Scripting
-- Windows NT Servers
-- Registered Domain Names
-- E-mail Forwarding
-- Newsgroup Censoring
-- Home Networks and Virtual Private Networking
-- Third-party Security Software Applications
-- SurfWatch
-- Third-party software such as AOL
There are also a number of software packages that Comcast does not
support including Heat.net, RealPlayer, QuickTime, and Comfax. These are
not Comcast applications and you should contact these companies directly
for authorized assistance. If you are having problems with your
software, you might also consider accessing the Web site for the
manufacturer of your software. They may have a list of frequently asked
questions that may cover the issue you are having. Often, you can also
post an e-mail question through the manufacturer's site that is directed
to their technical support group. In addition, you may also access a
newsgroup for that software application through the manufacturer's Web
site. You can post an e-mail message in these locations and receive a
response from other users who have dealt with a similar issue. They will
be able to provide you with detailed assistance for their specific
products.
We apologize for any confusion or inconvenience this may cause, however,
the software manufacturer is the best source for accurate information
and authorized assistance.
Thank you for choosing Comcast
Sincerely,
Peggy N
Comcast Customer Care Specialist
So by the looks of it, I can. I do have a static ip and yes... I have no idea where to start thats why I have asked this question here.