DONT EVER GET MSN. they use a modem call dsl 1000 which have a onbaord firewall thta u cant get rid of. U cant even foward port through it. dont even try tech support, they just tell u to go to a site that isnt even up yet. "we are trying our hardest to get the problem fix." that is wahat they told me except its never fix. im gonna switch to earthlink cable. 2mb/s and up to 384kb/s upload. only 29.95 first six month and 41.95 afterward.