He answered me right now with a 'let me check' on the MSN plugin on the page, I asked him about my order and after it, he left the conversation. Now, he's offline... :idunno:Quote:
Originally Posted by OlegL
Ordered in July 30th! :(
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He answered me right now with a 'let me check' on the MSN plugin on the page, I asked him about my order and after it, he left the conversation. Now, he's offline... :idunno:Quote:
Originally Posted by OlegL
Ordered in July 30th! :(
He usually does a great job as a reseller. I had no problems with the previous servers I was renting from him. (Though for some reason, he thinks that people don't care about having a root access to servers, so he never mentions root passwords in the "Order Completed" emails. I had to tell him myself to give me root passwords.) But this is the first time I've been waiting for so much time for him to complete my order.
Ordered from there mainly because some reccomendations of some friends, and because I'm needing a decent server to personal and for using with a site...Quote:
Originally Posted by OlegL
In some forum posts and friends on some trackers, too, they've a good reputation, so, tbh, I was not worried about scam or whatever, but it's taking much longer now, and no one of my tickets was replied... So, that's kinda worrying, specially with the fact I'd said above...
:wacko:
August 18th... Still no seedbox for me...
Well, he's a reseller and the plans that he resells have changed. He might not even have the same servers anymore.
At least some of the page is bugging out for me.
I filed a paypal dispute for that order. The reseller used to be good, but when he says things like "my server will be available today" even though that "today" (August 9th) has long been gone, it just tells me that he's immature and in some way indifferent to his customers. For heaven sakes, my order was placed on August 1st! I would have been satisfied if he had given me this answer on August 9th, "I can't yet determine the day I'll be able to give you the server. It is possible that you may have to wait for a few weeks before I am able to give you the server. Please be patient, I am doing everything I can to give you the server as soon as possible. In the past, I have always finalized your orders as soon as possible, but now I am facing different circumstances. Once again, be patient." But instead he gave me that "available today" answer and I haven't heard from him after August 9th. Sorry, but this is weird.
Purchased server filed dispute week and a half later, finally got in touch with me via paypal conversation. Promised server to be up immediately after dispute was lifted. I was hesitant but I lifted it now its been just under a week and still no server, no response through email or msn. Guy seems like a flake
Mine was fine also until i renewed it on Thursday night, then it got cut off, it was a 4XL, so after u renew he cut me off, ! Time to file paypal Dispute!
..
If it's a scam, why didn't I have any problems with him before? All the seedboxes/servers I was renting from *********.pl were performing just fine. So, it's only now that he has this problem of delivering orders. I agree that something bizarre is going on, but I wouldn't call it a scam.Quote:
Originally Posted by Link
Quote:
Originally Posted by OlegLIf it's a scam, why didn't I have any problems with him before? All the seedboxes/servers I was renting from *********.pl were performing just fine. So, it's only now that he has this problem of delivering orders. I agree that something bizarre is going on, but I wouldn't call it a scam.Quote:
Originally Posted by Link
Seems like a lot of people are having problems ever since OVH changed their plans. I've been with them for 7 months now, so I don't agree it's a scam as well
well guys, give him some time....I actually faced some issues initially with my server delivery, however, once it did service was quite good and this is my 3rd straight term with him....I kinda like his personal support on MSN better then opening tickets and getting canned answers....
I don't see his MSN id anywhere on the site. Could you please tell me that id or the place to look for it?
Well i decide to leave ********* cause of poor service, and i been with them for the last 8 months...
Currently looking for a new provider :)
Word is he not been on MSN for days now? And the so-called support team that should be watching the machines, is basically a pile of steaming <expletive> and don't know anything...
i do not agree to give anymore time. this has been goin on for couple of months. after a month he said he had family problems, i can understand dat, but wat i cant understand is he has stkll got crap support even though he added 2 nigerians 2 his support team. this has nothing to do with ovh changed plans cos he is trying to keep his old servers but time will see he can no longer do that wen customers are leaving. thats y his prices are unchanged andorders take long. its not possible to have family issues that stop u from wrkin for 4 months. im sorry but i no longer have any sympathy 4 him. wen he does reply he normally says "let me check" and nothin happens. lucas now appears offline which is just pathetic. i hope hes reading this!Quote:
Originally Posted by zanderzone
He Rey, how about, for instance, your girlfriend has terminal intestine cancer? Or pancreas cancer? From my very personal experience, a sickness like that can put entire families tru hell for amounts waaaaay longer than 4 months. So despite that dodgy attitude of Lucas, don't go judging sicknesses or "personal problems" if you have no clue what's going on! F off!
But do you have a clue about what's going on?Quote:
Originally Posted by FransTormer
dodgy attitude? I think its more dodgy and its very disturbing. I know alot of people who renew their servers and the first day their servers crashes. They get no support for a week, and ask for a refund. Fially a reply comes and says "we cant refund you its your server" Hahahahahaha that is very disturbing attitude.Quote:
Originally Posted by FransTormer
your right i dont have a clue at all. Thats the bad thing about it. I think all customers should know wats going on. There is always something they are not telling me wen my server had problems. Thats not the right attitude
No, I don't... But peeps like Rey think it's cool to hide behind a PC and make a pretty direct link between someone's personal situation and not being helped properly. Understandable but don't state it's impossible to have 4 months of personal issues.Quote:
Originally Posted by OlegLBut do you have a clue about what's going on?Quote:
Originally Posted by FransTormer
And even IF I have a clue what's happening to supplier X or Y, I have the decency and moral standing not to post if it is actually a personal situation; that's something for the supplier to come up with and/or by his personnel when instructed.
You wouldnt be saying this if you went through with what everyone else has.Quote:
Originally Posted by FransTormerNo, I don't... But peeps like Rey think it's cool to hide behind a PC and make a pretty direct link between someone's personal situation and not being helped properly. Understandable but don't state it's impossible to have 4 months of personal issues.Quote:
Originally Posted by OlegL
And even IF I have a clue what's happening to supplier X or Y, I have the decency and moral standing not to post if it is actually a personal situation; that's something for the supplier to come up with and/or by his personnel when instructed.
Your the only one who is defending him. I think that shows your either part of the company, or your lucas, or u know him by any means. I know your gonna deny this, but its so obvious
:frusty::frusty: You're just sooo thick, aren't ya, trying to bend the reality to justify your highly stupid arguments? I've been accused of working for several companies so far on these forums and now this company? Didn't it come into your friggin' pea-sized mind I have more contacts elsewhere that might have to deal or dealth with company X or Y?Quote:
Originally Posted by rey
So, no, I don't work for ANY company at all, have NO stocks or ANY other parts in ANY company nor own a company that resells machines. I have my own contacts, my own accounts, my own position on several high-end trackers and personally deal with several hosting-companies but happen to know more than the average John Doe posting here yet, like I said before, won't disclose any info that might kick a supplier in the bollocks or makes a supplier become a deity!
Rey, I am partially defending him and I am partially confused about what's going on. :) To tell you the truth, I have had a great experience with him in the past. (Well, I already said that before).
so u know him?Quote:
Originally Posted by FransTormer:frusty::frusty: You're just sooo thick, aren't ya, trying to bend the reality to justify your highly stupid arguments? I've been accused of working for several companies so far on these forums and now this company? Didn't it come into your friggin' pea-sized mind I have more contacts elsewhere that might have to deal or dealth with company X or Y?Quote:
Originally Posted by rey
So, no, I don't work for ANY company at all, have NO stocks or ANY other parts in ANY company nor own a company that resells machines. I have my own contacts, my own accounts, my own position on several high-end trackers and personally deal with several hosting-companies but happen to know more than the average John Doe posting here yet, like I said before, won't disclose any info that might kick a supplier in the bollocks or makes a supplier become a deity!
yes so did i until a month ago.Quote:
Originally Posted by OlegL
Well, this supplier has always brought some kind of a sword above your head. I remember when I first got a server from him, time when I also had to resolve it by threatening him.
Anyway, if he's having personal problems an no one can take his position and continue his business, then he should come forward with a message stating he can't continue and that we should seek other suppliers.
Simple.
For now my server's up - thank God.
yes i agree on that. To get his attention, customers had to threaten him with paypal dispute, police etc.Quote:
Originally Posted by redguard
Now I escalated the paypal dispute to a claim. But what are the chances I will get my money back? Paypal doesn't guarantee funds recovery.
Hi All..
We know.. last time is a lot of problems with new orders etc..
Now we can only apologize for the inconvenience.. but we dont want take the money with no service..
so if anybody have any problems please sent email at lucas@*********.pl (This email is just for problems with delivered and payment) all orders will recived or refund money.. everybody can choice.
Best Regards
Lucas
Sorry to hear about your misfortune. From my past experiences with Paypal, they will not refund or do anything if its not a physical item purchased. For example, a dedicated server order will not be refunded. I once got stiffed out of an order for 300 EURO and they did nothing except show me in the terms of agreement/service that it stated that. But, good luck.Quote:
Originally Posted by OlegL
Great!!!! It looks like I will withdraw my paypal claim in a few hours!! I've always known you are a great guy!!
As you can see, the reseller wrote something above your message. If he delivers my order, I will remove my paypal claim, but first he has to deliver the server. I have faith in him, so I think he'll deliver it. :)Quote:
Originally Posted by brisSorry to hear about your misfortune. From my past experiences with Paypal, they will not refund or do anything if its not a physical item purchased. For example, a dedicated server order will not be refunded. I once got stiffed out of an order for 300 EURO and they did nothing except show me in the terms of agreement/service that it stated that. But, good luck.Quote:
Originally Posted by OlegL
what about the support when server goes down? Your never online.Quote:
Originally Posted by *********
People, he just delivered my order and now I can use the server! I closed the paypal dispute! Believe in Lucas, people!
im always just on appear offlineQuote:
Originally Posted by reywhat about the support when server goes down? Your never online.Quote:
Originally Posted by *********
Second things. If somebody leave me a message server is down.. what Can I do with information server is down.. I dont have database with login MSN -- that's way I pleased about if somebody leave me a message please add information about ip and username will be faster
3th from Wednesday will available direct cell phone for *********.pl and everybody will can call or Sent Text with issues.. and will add module to Text Message via Website..
Everything should be back to normal
Thanks Lucas :), glad everything is back to normal mate :lol:Quote:
Originally Posted by *********im always just on appear offlineQuote:
Originally Posted by rey
Second things. If somebody leave me a message server is down.. what Can I do with information server is down.. I dont have database with login MSN -- that's way I pleased about if somebody leave me a message please add information about ip and username will be faster
3th from Wednesday will available direct cell phone for *********.pl and everybody will can call or Sent Text with issues.. and will add module to Text Message via Website..
Everything should be back to normal
Indeed everything looks fine now with *********. I received the details for the server and everything should go smooth now.
well thats good to hear, but i dont understand y you have to appear offline. What are you hiding?Quote:
Originally Posted by *********im always just on appear offlineQuote:
Originally Posted by rey
Second things. If somebody leave me a message server is down.. what Can I do with information server is down.. I dont have database with login MSN -- that's way I pleased about if somebody leave me a message please add information about ip and username will be faster
3th from Wednesday will available direct cell phone for *********.pl and everybody will can call or Sent Text with issues.. and will add module to Text Message via Website..
Everything should be back to normal
Still wating for mine... And ordered on July 30! :(Quote:
Originally Posted by *********
Dispute on paypal already opened some days ago, no one of my emails (tickets or direct mails to the address you sent here) or even the plugin on the page was answered 'till now...
Sorry for the English...
Did you sent email on lucas@*********.pl m8???Quote:
Originally Posted by MendietaStill wating for mine... And ordered on July 30! :(Quote:
Originally Posted by *********
Dispute on paypal already opened some days ago, no one of my emails (tickets or direct mails to the address you sent here) or even the plugin on the page was answered 'till now...
Sorry for the English...
Yes, and three comments on orders review pages and at least four tickets through the page...Quote:
Originally Posted by *********
:(
Looks like everything is back to normal, IMO. My EG MAX went offline and I spoke to Lucas via MSN and he was able to fix the issue right away (OVH related)
To those who keep calling him a scammer, please refrain from doing so. I've been with him (going on 8 months now) and he hasn't "stolen" any money from me. I feel sorry for those who's first experience with him have been unpleasant, but I just wanted to let y'all know that this isn't the case with o u t s y s t e m.
I asked him what happened and he said that he was away for job training and the hotel he was staying at did not have internet (he's from Poland) so it was tough for him to manage o u t s y s t e m without axx. He's been doing this for almost a year and I doubt any business owner would want to jeopardize their business by collecting one month's worth of revenue and running off with it. The fallout from that would not be worth it, especially legally.
I, for one, believe him since he has been very good to me and my friends with support and service. I can understand why people are very upset, especially those who sent him money for the first time. It may appear that it's a scam, but it is not. Just want to let you guys know that. No need for pitchforks and torches anymore. :)
Most resellers are a one to three man operation; o u t s y s t e m just happens to be one guy, which explains the lack of communication that people were experiencing before when he was away without internet.