Hosting-ie

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Originally Posted by SgtMajor

haha, I went through every country to try & avoid the charges, and there isn't one.

It is VAT as suggested, and if you are a registered company you can claim the VAT back, but as poor end users, I'm afraid that option is not available.

Go to OVH - they only charge the UK rate of VAT 17.5% :lol:, and I'm half an expert now!! :D It is stupendously fast!!

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Yeah I figured it was. There are some companies out there that won't charge you if your a non eu resident. Kind of curious why they do the opposite.

Glad to hear your a half expert. OVH sounds decent but the problem I have is I'm not sure how I can pay them as they don't accept paypal and I'm not an eu resident.

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Originally Posted by TechnoMan80

For Rabtor Plus i've been waiting for about 1 week,
But first dedic box I've got in 2 days :) for second dedic box I've been waiting for about 10 days

So i think it depends how busy they are.

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I ordered one week ago... still waiting, none of 3 tickets were answered :unsure:

You just have to wait & wait & wait.

No point in chasing them, if you haven't got your login details then it isn't ready, and you only pay from the day the email arrives.

Calm down, have patience.

I recomend u OVH too, i think it's better than Hosting-IE, especially if it's free :D

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Originally Posted by SgtMajor

You just have to wait & wait & wait.

No point in chasing them, if you haven't got your login details then it isn't ready, and you only pay from the day the email arrives.

Calm down, have patience.

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when you pay 100 €setup fee, you probably expect something faster then this ;)

P.S. I had VPS with them some time ago, so I'm not in panic or smth, just saying...

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Originally Posted by shyman

Quote:

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Originally Posted by SgtMajor

You just have to wait & wait & wait.

No point in chasing them, if you haven't got your login details then it isn't ready, and you only pay from the day the email arrives.

Calm down, have patience.

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when you pay 100 €setup fee, you probably expect something faster then this ;)

P.S. I had VPS with them some time ago, so I'm not in panic or smth, just saying...

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There are plenty here that keep repeating the same thing, they are notoriously slow in setting up boxes, but you only pay from the day you get your email.

And raising 3 tickets that haven't been answered and posting about it suggests you are in a panic and not being patient.

Well they took my money already, but never sent a contract. Nor have they answered any tickets regarding my account, so in a drunken state of irritation, I sent them an email + support ticket requesting an immediate refund due to the fact that I haven't contracted their services. I understand that it takes a while, but I can't tolerate not getting an answer in a week.

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Originally Posted by dunson

Well they took my money already, but never sent a contract. Nor have they answered any tickets regarding my account, so in a drunken state of irritation, I sent them an email + support ticket requesting an immediate refund due to the fact that I haven't contracted their services. I understand that it takes a while, but I can't tolerate not getting an answer in a week.

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I'll remember that when you next ask for help in here, for free, when trying to set up your seedbox when you eventually get the details.

Some people I can help all day without expectation of anything in return, others I have no time nor no patience for.

Patience is a virtue, which sometimes has to be learned.

When they say it can take xx days to set up, that's exactly what they mean, why answer something that was already previously explained?

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Originally Posted by SgtMajor

Quote:

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Originally Posted by dunson

Well they took my money already, but never sent a contract. Nor have they answered any tickets regarding my account, so in a drunken state of irritation, I sent them an email + support ticket requesting an immediate refund due to the fact that I haven't contracted their services. I understand that it takes a while, but I can't tolerate not getting an answer in a week.

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I'll remember that when you next ask for help in here, for free, when trying to set up your seedbox when you eventually get the details.

Some people I can help all day without expectation of anything in return, others I have no time nor no patience for.

Patience is a virtue, which sometimes has to be learned.

When they say it can take xx days to set up, that's exactly what they mean, why answer something that was already previously explained?

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Basically I'm bothered by their lack of professionalism not in the setup delay. That is understandable, but I started to sign up once and they immediately sent me a contract. I never filled out the payment form, but within minutes they sent me a contract and a request for payment, which I never signed or sent.

Then, I asked for some more help in these forums, which I greatly appreciated.

Now, I am trying to contract them for a service and their offer (3 months) differed from the order form I submitted (1 month). I sent a payment right then believing I might be able to sign up for a month and waited for the contract. I never got one. I've asked them for clarification, but no response in a week. I've sent them emails and support tickets noting these issues but after a week of not receiving any indication as to a contract or clarification regarding the terms, I simply don't feel comfortable dealing with them.

So it is not the delay in service that bothers me, nor am I being unreasonably impatient. But thanks for your help before, I do appreciate it.

All that aggro for a VPS seedbox which they already say in their TOS and we have many times:

Takes xx days to set up
That you don't start paying for till the day you get your log in details

Me thinks you expect way too much for something that all it does is seed torrents faster.

Get a grip on yourself, and reality, you take things way too seriously.