My laptop keeps crashing, it's very strange. Photos included.
Hey.
I need help. It all started last night with my HP DV2310US laptop. I will be using it, and at random, it'll crash. Weird patterns will show up on the screen, and then I can't do anything. Nothing works, not Ctrl Alt Del, not standby, anything.
This happens:
http://i13.photobucket.com/albums/a266/RTJ/DSC01086.jpg
http://i13.photobucket.com/albums/a266/RTJ/DSC01088.jpg
http://i13.photobucket.com/albums/a266/RTJ/DSC01089.jpg
I want to format the HDD and do a clean install of Windows XP, but I'm worried that the screen might be dead itself. I don't wanna start then have it crash halfway through the install. I also tried safe mode, same thing. At first it happened an hour or so after boot up.
Now I just turn it on, like 20 seconds later it happens. I haven't called HP yet... any help would be greatly appreciated. =)
Re: My laptop keeps crashing, it's very strange. Photos included.
That's the video card locking up on you, I'd bet my FTN account on it. Are you overclocking the GPU? Try uninstalling the video drivers, RESTART THE PC, then go install some fresh ones. Failing that, I dunno, sell it on eBay?
Re: My laptop keeps crashing, it's very strange. Photos included.
I'd agree that its graphics related.
If you can't get into safe mode + reinstall graphics drivers.
Try booting and F8 and choose last known good config.
Else if in warranty ring HP.
Or reinstall OS.
Re: My laptop keeps crashing, it's very strange. Photos included.
Yeah it sounds like you guys are right. Before crashing, I checked the temp on the GPU, it was 110 degrees C, after about 30 minutes of normal use. The video card/GPU is overheating it seems. It went up to 111-115 degrees.
I'm not overclocking it. Unfortunately, I can't touch the drivers cause it keeps freezing, even in safe mode. I tried last known good config, same thing.
I called HP, and they are sending me a box so I can ship the laptop back to them. I have 2 months of warranty left, man I got lucky huh? The bottom of my laptop is burning up... =/
Re: My laptop keeps crashing, it's very strange. Photos included.
Try running the laptop from the freezer or if you live somewhere cold go outside. Hey, it's worth a shot.
Re: My laptop keeps crashing, it's very strange. Photos included.
Quote:
Originally Posted by
necromantic
Try running the laptop from the freezer or if you live somewhere cold go outside. Hey, it's worth a shot.
I could try the freezer... is that really safe though? :lol:
EDIT: It runs flawlessly inside of my freezer. I guess it's settled then huh... :unsure:
Re: My laptop keeps crashing, it's very strange. Photos included.
Yeah it was definitely an overheating issue, 115C is waaay to hot!
Re: My laptop keeps crashing, it's very strange. Photos included.
Quote:
Originally Posted by
kaiweiler
Yeah it was definitely an overheating issue, 115C is waaay to hot!
Yeah. :pinch:
Question: Should I uninstall uTorrent and delete my pirated stuff before sending it to HP? I don't think they will care really. I don't want to delete stuff for no reason. :unsure:
Re: My laptop keeps crashing, it's very strange. Photos included.
no need.
Are your fans working at all? or are the clogged?
115C geezuz man, mine used to crash at 60C
used work with fridge door open....
Re: My laptop keeps crashing, it's very strange. Photos included.
Quote:
Originally Posted by
Rip The Jacker
Quote:
Originally Posted by
kaiweiler
Yeah it was definitely an overheating issue, 115C is waaay to hot!
Yeah. :pinch:
Question: Should I uninstall uTorrent and delete my pirated stuff before sending it to HP? I don't think they will care really. I don't want to delete stuff for no reason. :unsure:
I wouldn't be worried about it.
Re: My laptop keeps crashing, it's very strange. Photos included.
Quote:
Originally Posted by
Rip The Jacker
Hey.
I need help. It all started last night with my HP DV2310US laptop. I will be using it, and at random, it'll crash. Weird patterns will show up on the screen, and then I can't do anything. Nothing works, not Ctrl Alt Del, not standby, anything.
This happens:
http://i13.photobucket.com/albums/a266/RTJ/DSC01086.jpg
http://i13.photobucket.com/albums/a266/RTJ/DSC01088.jpg
http://i13.photobucket.com/albums/a266/RTJ/DSC01089.jpg
I want to format the HDD and do a clean install of Windows XP, but I'm worried that the screen might be dead itself. I don't wanna start then have it crash halfway through the install. I also tried safe mode, same thing. At first it happened an hour or so after boot up.
Now I just turn it on, like 20 seconds later it happens. I haven't called HP yet... any help would be greatly appreciated. =)
i highly recommend u not to mess with this thing , i have got a bad experience , just consult with HP for this , we are at FST not as professional as they are sitting their and waiting for their customers .
Re: My laptop keeps crashing, it's very strange. Photos included.
I would have your info backed up before sending. Sometimes they wipe it.
Re: My laptop keeps crashing, it's very strange. Photos included.
Quote:
Originally Posted by
100%
no need.
Are your fans working at all? or are the clogged?
115C geezuz man, mine used to crash at 60C
used work with fridge door open....
I have one fan, and it's running at normal speeds. Nothing is clogged or anything like that. I'm guessing a lot of dust and dirt appeared after about a year of use. I don't know. And you thought 60C was bad. :lol:
@S!x
Yeah I'm just going to leave everything alone.
@saqib
I just assume all the techs at HP don't know what they are doing. Hopefully they fix it, and quick...
@backlash
Yeah I was asked to back up my stuff. Nothing valuable really. I don't care if they wipe it, a lot of it is on my desktop too. I just don't want them telling the RIAA I have all that music you know? :lol:
Re: My laptop keeps crashing, it's very strange. Photos included.
Can't you just take your hard drive out? I know Dell lets me do that before I shipped my laptop back for repair.
Re: My laptop keeps crashing, it's very strange. Photos included.
Quote:
Originally Posted by
Shiranai_Baka
Can't you just take your hard drive out? I know Dell lets me do that before I shipped my laptop back for repair.
Not sure. I just assumed opening the laptop voided the warranty, just to be safe. :unsure:
Re: My laptop keeps crashing, it's very strange. Photos included.
It doesn't, but the safest thing to do is to ask them.
Re: My laptop keeps crashing, it's very strange. Photos included.
I know what you mean RTJ, depending on how much music you have on there I could understand not being comfortable letting a big company see it.
It's possible however that HP could be violating some privacy acts if they told the RIAA...I'm not sure
If it was me I would back it all up onto an external HD, or even multiple DVD's depending how much there is, and then remove it from the laptop since they are likely going to clear it anyway.
If your not comfortable with it, then do it your way.
