Problem updating Ubuntu in OVH server

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07-24-2008, 02:56 AM
walkman79

Problem updating Ubuntu in OVH server

Hello, I hope someone help me with this problem.

I have rented a server from OVH.com, a kimsufi with Ubuntu 8.0.4 LTS as the OS. Every thing was fine till I tried to update the system. Now, apt-get doesn't work at all:

Quote:

$ sudo apt-get upgrade
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

Neither Synaptic or the Update Manager :(. I can't install any program unless I do it manually of course. Every time I want to use any of the package/update manager I get this:

Quote:

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

But if I run that command:

Quote:

$ sudo dpkg --configure -a
Setting up initramfs-tools (0.85eubuntu39.1) ...
update-initramfs: deferring update (trigger activated)

Processing triggers for initramfs-tools ...
update-initramfs: Generating /boot/initrd.img-2.6.24-16-generic
Cannot find /lib/modules/2.6.24-16-generic
update-initramfs: failed for /boot/initrd.img-2.6.24-16-generic
dpkg: subprocess post-installation script returned error exit status 1

I looked into that folder and I actually don't have "/lib/modules/2.6.24-16-generic":

Quote:

$ ls -la /lib/modules/
total 12
drwxr-xr-x 3 root root 4096 2008-06-03 08:27 .
drwxr-xr-x 15 root root 4096 2008-07-24 01:31 ..
drwxr-xr-x 2 root root 4096 2008-06-03 08:27 2.6.24-17-generic

Btw, I don't have GRUB installed, I don't have physical access to the server, and as I said apt-get doesn't work at all.

Someone suggest me to remove the postrm scripts files that fail apt from removing/reconfiguring these packages but it didn't work:

Quote:

$ sudo rm /var/lib/dpkg/info/linux-backports-modules-2.6.24-16-generic.postrm
rm: cannot remove `/var/lib/dpkg/info/linux-backports-modules-2.6.24-16-generic.postrm': No such file or directory

$ sudo rm /var/lib/dpkg/info/linux-ubuntu-modules-2.6.24-16-generic.postrm
rm: cannot remove `/var/lib/dpkg/info/linux-ubuntu-modules-2.6.24-16-generic.postrm': No such file or directory

Quote:

$ sudo apt-get remove linux-ubuntu-modules-2.6.24-16-generic
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
$ sudo apt-get removelinux-backports-modules-2.6.24-16-generic
E: Invalid operation removelinux-backports-modules-2.6.24-16-generic
$ sudo apt-get remove linux-backports-modules-2.6.24-16-generic
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

These are the things which begins with "linux-" I have on that folder:

Quote:

$ ls -la /var/lib/dpkg/info/linux-
linux-headers-2.6.24-16-generic.list linux-restricted-modules-2.6.24-12-generic.postrm
linux-headers-2.6.24-16-generic.md5sums linux-restricted-modules-common.conffiles
linux-headers-2.6.24-16-generic.postinst linux-restricted-modules-common.list
linux-headers-2.6.24-16.list linux-restricted-modules-common.md5sums
linux-headers-2.6.24-16.md5sums linux-restricted-modules-common.postinst
linux-headers-2.6.24-17-generic.list linux-restricted-modules-common.postrm
linux-headers-2.6.24-17-generic.md5sums linux-sound-base.config
linux-headers-2.6.24-17-generic.postinst linux-sound-base.list
linux-headers-2.6.24-17.list linux-sound-base.md5sums
linux-headers-2.6.24-17.md5sums linux-sound-base.postinst
linux-headers-generic.list linux-sound-base.postrm
linux-headers-generic.md5sums linux-sound-base.templates
linux-libc-dev.list linux-ubuntu-modules-2.6.24-12-generic.list
linux-libc-dev.md5sums linux-ubuntu-modules-2.6.24-12-generic.postrm
linux-restricted-modules-2.6.24-12-generic.list

Could anyone please tell me how to fix this ?

Any help would be greatly appreciated.
07-24-2008, 07:11 AM
goodkat

Re: Problem updating Ubuntu in OVH server

but can you sudo apt-update your repositories?

What happens if you install a specific program>? (sudo apt-get install name)

I hope this thread might help you futher!
07-24-2008, 12:31 PM
KaySterling

Re: Problem updating Ubuntu in OVH server

I got the same exakt problem once with my OVH box with Ubuntu as OS.
I asked on alot of boards but i could never figure out how to fix it.

I found a way to install ".deb" packages, first download them to the computer.
Then open up a terminal and typing "dpkg xxxxxxx.deb". (might have been some options included like -i or something, don't remember)
That way i could install the important stuff i needed to continue.

But i ended up reinstalling the box..
07-24-2008, 02:16 PM
walkman79

Re: Problem updating Ubuntu in OVH server

Quote:

Originally Posted by goodkat

but can you sudo apt-update your repositories?

What happens if you install a specific program>? (sudo apt-get install name)

I hope this thread might help you futher!

sudo apt-update isn't recognized. I think you were trying to say "sudo apt-get update"
This is what I got:

Quote:

$ sudo apt-get update
Hit http://ftp.tiscali.nl hardy Release.gpg
Hit ftp://mir1.ovh.net hardy Release.gpg
Hit http://ftp.tiscali.nl hardy/multiverse Translation-en_GB
Hit http://ftp.tiscali.nl hardy/main Translation-en_GB
Hit http://ftp.tiscali.nl hardy/universe Translation-en_GB
Hit ftp://mir1.ovh.net hardy/main Translation-en_GB
Hit ftp://mir1.ovh.net hardy/restricted Translation-en_GB
Hit http://ftp.tiscali.nl hardy/restricted Translation-en_GB
Hit ftp://mir1.ovh.net hardy/universe Translation-en_GB
Hit ftp://mir1.ovh.net hardy/multiverse Translation-en_GB
Hit http://ftp.tiscali.nl hardy Release
Hit ftp://mir1.ovh.net hardy-updates Release.gpg
Get: 1 ftp://mir1.ovh.net hardy-updates/main Translation-en_GB
Ign ftp://mir1.ovh.net hardy-updates/main Translation-en_GB
Get: 2 ftp://mir1.ovh.net hardy-updates/restricted Translation-en_GB
Ign ftp://mir1.ovh.net hardy-updates/restricted Translation-en_GB
Get: 3 ftp://mir1.ovh.net hardy-updates/universe Translation-en_GB
Ign ftp://mir1.ovh.net hardy-updates/universe Translation-en_GB
Get: 4 ftp://mir1.ovh.net hardy-updates/multiverse Translation-en_GB
Ign ftp://mir1.ovh.net hardy-updates/multiverse Translation-en_GB
Hit ftp://mir1.ovh.net hardy Release
Hit ftp://mir1.ovh.net hardy-updates Release
Hit http://ftp.tiscali.nl hardy/multiverse Packages
Hit http://ftp.tiscali.nl hardy/main Packages
Hit http://ftp.tiscali.nl hardy/universe Packages
Hit http://ftp.tiscali.nl hardy/restricted Packages
Hit ftp://mir1.ovh.net hardy/main Packages
Hit ftp://mir1.ovh.net hardy/restricted Packages
Hit ftp://mir1.ovh.net hardy/main Sources
Hit ftp://mir1.ovh.net hardy/restricted Sources
Hit ftp://mir1.ovh.net hardy/universe Packages
Hit ftp://mir1.ovh.net hardy/universe Sources
Hit ftp://mir1.ovh.net hardy/multiverse Packages
Hit ftp://mir1.ovh.net hardy/multiverse Sources
Hit ftp://mir1.ovh.net hardy-updates/main Packages
Hit ftp://mir1.ovh.net hardy-updates/restricted Packages
Hit ftp://mir1.ovh.net hardy-updates/main Sources
Hit ftp://mir1.ovh.net hardy-updates/restricted Sources
Hit ftp://mir1.ovh.net hardy-updates/universe Packages
Hit ftp://mir1.ovh.net hardy-updates/universe Sources
Hit ftp://mir1.ovh.net hardy-updates/multiverse Packages
Hit ftp://mir1.ovh.net hardy-updates/multiverse Sources
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

Again the same error:

Quote:

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

As I said I can't run any of the package tools like synaptic, aptitude or apt-get because I always get that error.

I hope there is a solution without using a package tool. Otherwise, I will have to reinstall the server :(

Quote:

Originally Posted by KaySterling

I got the same exakt problem once with my OVH box with Ubuntu as OS.
I asked on alot of boards but i could never figure out how to fix it.

I found a way to install ".deb" packages, first download them to the computer.
Then open up a terminal and typing "dpkg xxxxxxx.deb". (might have been some options included like -i or something, don't remember)
That way i could install the important stuff i needed to continue.

But i ended up reinstalling the box..

Yeah, I know about .deb packages. But it's annoying to run deb packages every time I need to install something. Sometimes, there are dependencies which I have to install manually by compiling the source code etc.

Thanks for your answers.
07-24-2008, 06:54 PM
goodkat

Re: Problem updating Ubuntu in OVH server

indeed sudo apt-get update!

But can you install using sudo apt-get install packagename?

Anyway it looks quite bad, i'm not an expert. Did you try my link? Do you have grub installed?
07-24-2008, 07:32 PM
riparide

Re: Problem updating Ubuntu in OVH server

Reinstall it to CentOS 5.
I had a Kimsufi too ... first with Debian ... then reinstalled to Ubuntu.
Both versions had several problems.

I did another reinstall to CentOS 5... now... everything works great.

C ya
07-24-2008, 11:28 PM
goodkat

Re: Problem updating Ubuntu in OVH server

Quote:

Originally Posted by riparide

Reinstall it to CentOS 5.
I had a Kimsufi too ... first with Debian ... then reinstalled to Ubuntu.
Both versions had several problems.

I did another reinstall to CentOS 5... now... everything works great.

C ya

how did you get a kimisurf since you're from Brazil? any tips?:naughty::01:
07-24-2008, 11:59 PM
222MHz

Re: Problem updating Ubuntu in OVH server

First off is should have been

sudo apt-get update and then sudo apt-get safe-upgrade

Code:

sudo apt-get update && sudo apt-get safe-upgrade -y

I myself prefer aptitude

Do you have kernel headers installed?

Code:

sudo apt-get install linux-headers-`uname -r`
07-25-2008, 02:10 PM
walkman79

Re: Problem updating Ubuntu in OVH server

Thanks for your replies but none of you has actually read my first post. I can't run any sudo apt-get command, that's my problem.
For instance:

Quote:

$ sudo apt-get install linux-headers-`uname -r`
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

and I don't have GRUB installed. Please read my first post carefully. Thanks anyway for the effort.

I think I will reinstall it to CentOS as riparide suggested. However, if someone find a solution for this it will help a lot of people with the same problem.

@ goodkat: I tried that link but the problem is a bit different, the updating process never froze, and those steps doesn't work for me because I don't have grub installed and I don't have physical access to the server.
07-25-2008, 02:42 PM
kross

Re: Problem updating Ubuntu in OVH server

Don't waste your time and reinstall your server.

By the way, those guys who're saying Debian and Ubuntu are buggies are just poor admins.
Some of my customers and I are using these distro on our servers. The only one who has severe bugs (amongst those distro provided by OVH) is the 64bits version of Ubuntu.
07-25-2008, 03:15 PM
222MHz

Re: Problem updating Ubuntu in OVH server

Quote:

Originally Posted by kross

Don't waste your time and reinstall your server.

By the way, those guys who're saying Debian and Ubuntu are buggies are just poor admins.
Some of my customers and I are using these distro on our servers. The only one who has severe bugs (amongst those distro provided by OVH) is the 64bits version of Ubuntu.

I agree.

I would also go with Debian/GNU Linux. 4.0 Etch if possible. And start using aptitude in lieu of apt-get.
08-01-2008, 01:57 AM
walkman79

Re: Problem updating Ubuntu in OVH server

I reinstalled the server.
For the people who want to run their seedboxes with Ubuntu 8.04. These are the steps to update your system properly:

1. Run this command:

Quote:

sudo aptitude update && sudo aptitude safe-upgrade -y

2. Get the latest security updates as usual through the Update Manager:
System > Administration > Update Manager

If you skip step 1 you will get the same problem I had :P. I hope this help some people, thanks to 222Mhz.
08-01-2008, 03:43 AM
222MHz

Re: Problem updating Ubuntu in OVH server

Code:

aptitude update && aptitude safe-upgrade

should include all security updates as well.
08-01-2008, 03:16 PM
walkman79

Re: Problem updating Ubuntu in OVH server

I run the Update manager soon after the sudo aptitude command, and there were 7 security updates available yet.
08-01-2008, 08:21 PM
222MHz

Re: Problem updating Ubuntu in OVH server

Code:

sudo aptitude full-upgrade