o-u-t-s-y-s-t-e-m.pl box down since 6/7 days...

Hi,

I have a seedbox there since 5 months and had very few problems, customer service wasn't perfect but problems were usually solved within 1 to 12H, I renewed the subscription for this month, as usual, and I'm waiting since 6/7 days now !( the box isn't supposed to go down if subscription is renewed in time, and it was)

6 days ago and yesterday,I sent 5 messages on their mails (gmail and hotmail), 1 support ticket, tried messenger and the live support on his site (always offline)...nothing.

I saw that he has an account here so I sent him a PM ~36 H ago and still nothing...:(

The problem is that I have approx. 250GBs of datas on my box, many uploaded torrents and I don't know if they are still alive, if data has been lost or anything !

Maybe there are problems that won't last too long and everything will be back to normal sooner or later, but how could I know since Lucas doesn't take the time to tell his (good) customers about it.

So if you are reading this Lucas, please take the time to answer me by PM as soon as possible, the sooner the better of course !

If I don't get any answer soon I might be interested in another seedbox provider, at least until Lucas gets his problems solved.
So any advice on where I can find good "one person" boxes at reasonable prices would be much appreciated.;)

Thanks!

yeah it took me constat bickerign to get my box online it went offline and when i contacted ovh PL support..they said server has to be renewed..and he hadnt.now they say server is paid till 8 days..i dont know what this guy is upto..but i think its time to move to anothe reseller..i have to renew my USB drive too i msged him yesterday no reply still always offline

Ya,I bought a kimi box there on 17th,Sept, and sent many tickets and messages to him.However,till now he hasn't delivered the server to me.

if nothing happens u guys can report to ovh too..and softbreeze u shud if u dont get it on 1-2 more days

For Lucas's defense I know he has many boxes/servers to run, I think there's 1 tech to help him from time to time but I'm not sure, anyway, I won't condemn nor report him to anyone.
I know from fact that with Lucas you always get what you paid for sooner or later, for instance I know someone who had a box there, it went offline for 10 days, Lucas was hard to reach but finaly he repaired the box and gave his customer + 10 days on his subscription.
I also know someone who waited more than 2 weeks to get his server, but he finaly got it and was quite happy with it and the price, given the server's quality.
So, he's not a scam, that's why I was asking for advices on a box "until Lucas gets his problems solved", but sometimes he's very hard to reach and that can be quite annoying, and sometimes his real life gets in the way and he forgets that some people behind their screens feel very frustrated not to know what's happening.

Very easy, Andy at superseeder.eu - Don't know which server you had but they have Kimi C-05 for EU 38/$57 per mo.

He's got 18 in stock and I had my login within 12 hrs..Getting ready to purchase another..

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Originally Posted by TorrentRaptor

For Lucas's defense I know he has many boxes/servers to run, I think there's 1 tech to help him from time to time but I'm not sure, anyway, I won't condemn nor report him to anyone.
I know from fact that with Lucas you always get what you paid for sooner or later, for instance I know someone who had a box there, it went offline for 10 days, Lucas was hard to reach but finaly he repaired the box and gave his customer + 10 days on his subscription.
I also know someone who waited more than 2 weeks to get his server, but he finaly got it and was quite happy with it and the price, given the server's quality.
So, he's not a scam, that's why I was asking for advices on a box "until Lucas gets his problems solved", but sometimes he's very hard to reach and that can be quite annoying, and sometimes his real life gets in the way and he forgets that some people behind their screens feel very frustrated not to know what's happening.

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why put on the site 24 hours server or 1gbps server free..also..u do know that this is a business and consumers are paying for the services..u mean to say a box can be offline for 7 days and then u can come back and say 7 days free? i havent seen any busines in real world work that way..he is not a scam..but i wud be willing to pay 20 more euros for a server if the support is goona be great..right now my server is goona go offline and i wont hear from him for 2 weeks may be

anyone know of any french ovh resellers i want an unmetered box..not 10Tb stuff from other sites

i paid for my box till the 6th of october and the polish ovh support say my box is going down in 3 days..and this guy is nowhere to be found

Yeah I know, it's really really annoying, I'm trying to keep cool and be patient and understanding but there's a limit and he's crossing it right now, until now I was happy with his service and prices (he's the only one that I know of ( but I haven't searched well tho) to offer a one person box at 28€/month with the following specs:
Intel Celeron D/215/220
1,20+ GHz
1 GB
DDR 2
250 GB
100 Mbps Unlimited
Access to FTP and VNC

It's sad that he's behaving this way, if you know someone who offers this kind of box for this range of price, I'm taking it right now!

My server is now OFFLINE for 5. days. :(
This is second time this month (first time my server was offline 2 days.) :pinch:
Now it seems that my server is offline MUCH LONGER :wacko:

And the pricing is from ass. First month was like webpage say 122€ + 17€ Windows = 139€ but next month was 155€ :frusty:

I have try to email,messenger and with webpage...
I have got one answer after 4 days of offline. And he promise to fix my server...NOTHING HAS HAPPEN and NO answer to messenger or email.

PLEASE PM THE PHONE NUMBER TO ME, THANKS:)

EDIT: NOW 6 DAY OFFLINE. Ihave try to sms,call,email,messenger,ticket and PM here = NO HELP :noes::dry:

i had/have a box with Lucas, renewed on the 12th sept. as it was due on the 14th, sent pm saying renewed, on the 15th it went down, sent him an email, he replied by saying "when did i renew".

Doesnt he read his mail or something?

been down ever since with no replies to numerous mails, its now the 22nd sept.

not happy.

wont use him again after being with him for months

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Originally Posted by scooter

i had/have a box with Lucas, renewed on the 12th sept. as it was due on the 14th, sent pm saying renewed, on the 15th it went down, sent him an email, he replied by saying "when did i renew".

Doesnt he read his mail or something?

been down ever since with no replies to numerous mails, its now the 22nd sept.

not happy.

wont use him again after being with him for months

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yup i am trying to find a replacement too..this will be my last month no matter what..well whatever is left of the month..since my box might go offline way sooner than it shud be

This may be a little off topic but does anyone know if the seedbox S (Intel Celeron D/215/220 1,20+ GHz 1 GB DDR 2 250 GB 100 Mbps Unlimited Access to FTP and VNC) has root access and can you install your own programs?

Thanks

All dedicated seedboxes come with root access.

I guess this one isnt because its a one-person seedbox and not listed as a dedicated server.

He told me all dedicated seedboxes also come with root access. The dedicated seedbox that I used to rent from him had a root access.

Oh ok thanks. Thats 2 bad some people are having problems with outXXXXXX.pl They had real good prices but it seems they lack good customer service. You get what you pay for though. It's probably why prices are so cheap.

And, by the way, my server is down too as of this morning. Do you have any idea about what's going on?

Im not sure whats going on but they are listed @ the ripoffreport . com website for fraud and bad support.

First month was cheap (like the wepage say) second month was 26€ more expensive (that was blackmail) :(

7. day server offline (email,messenger(he has change messenger name, so I bet he does not answer to that anymore),ticket,PM here,SMS (his phone is full) and CALL (no answer, and with his English quite useless :lol:)

EDIT: 8. DAY OFFLINE. (I bet he waits until my month is over and then he just asks more money. I must contact PayPal. Dunno if that helps :-(

Does PayPal accept payment dispute on this kind of deal? If possible,I want to have my money back.

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Originally Posted by softbreeze

Does PayPal accept payment dispute on this kind of deal? If possible,I want to have my money back.

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It's not a special kind of deal, it's just a seller who uses paypal to get paid, it's not any different than buying gums on an online store.

If the seller doesn't respect his end of the deal then he must give you your money back.

Several of his customers have already opened a dispute with him on PayPal, the more the better, this way PayPal will not just see this as an isolated incident and will take his case very seriously, I don't know exactly what they do when they spot a scammer, but they have his bank account details after all :)

I am a bit confused... It looks like he disconnected me from my server because I hadn't renewed it yet for the next month, but my order page says this month contract will expire on September 29th, so it's not yet time to renew it. I am really afraid to lose data that is on the server.

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Originally Posted by softbreeze

Does PayPal accept payment dispute on this kind of deal? If possible,I want to have my money back.

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If you used credit card to pay for this, then why not just go to the bank who gave you credit card and tell them your story, that you bought something from the internet and it was not delivered.
Half year (or little more) a back, when I ordered a dedicated server from some guy and he failed to deliver it, I went to my bank and told them my story that it was a fraud deal and they transferred back my money (after a week or so). It was simple back then :)

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Originally Posted by OlegL

I am a bit confused... It looks like he disconnected me from my server because I hadn't renewed it yet for the next month, but my order page says this month contract will expire on September 29th, so it's not yet time to renew it. I am really afraid to lose data that is on the server.

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Oleg...Haven't you read the thread?
What do you expect from someone who doesn't delivers what his customers pay for,do you think that we all made that up?

I have paid for the whole month renewal starting from 15 September,he took the money (the only thing he's really good at right now!),I am supposed to have a working seedbox from the 15 September until the 15 October, and guess what, he never renewed it and I had this seedbox with him since more than 5 months !

Of course all the data was lost, 250GB... So, I don't think that you'll see yours again.

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Originally Posted by TorrentRaptor

Quote:

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Originally Posted by OlegL

I am a bit confused... It looks like he disconnected me from my server because I hadn't renewed it yet for the next month, but my order page says this month contract will expire on September 29th, so it's not yet time to renew it. I am really afraid to lose data that is on the server.

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Oleg...Haven't you read the thread?
What do you expect from someone who doesn't delivers what his customers pay for,do you think that we all made that up?

I have paid for the whole month renewal starting from 15 September,he took the money (the only thing he's really good at right now!),I am supposed to have a working seedbox from the 15 September until the 15 October, and guess what, he never renewed it and I had this seedbox with him since more than 5 months !

Of course all the data was lost, 250GB... So, I don't think that you'll see yours again.

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Okay, I just spoke to him and he told me not to worry about the data on the server and that he would bring my server back up in a matter of hours.

my friend his seedbox have problem agian
Can't login on FTP,VNC,webui.
has been send a email to Lucas

order number:#001079

********* has really crappy customer service. I signed up and within a week or 2 I just gave up and moved onto another provider. He either didn't respond to messages and if he did he was just plain lying or avoiding my questions. Didn't even deliver the box he was supposed to in the first place and when it took him more than 24 hours to setup I got no 1 Gbit box so don't even count on that...that's a scam he throws in there to entice you to sign up.

OlegL How you made contact to Lucas ????
I have try everything, for 7 days now(or was it 8)(second tiime this month my server is offline and expensive box 155e/m) :(

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Originally Posted by OlegL

Quote:

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Originally Posted by TorrentRaptor

Oleg...Haven't you read the thread?
What do you expect from someone who doesn't delivers what his customers pay for,do you think that we all made that up?

I have paid for the whole month renewal starting from 15 September,he took the money (the only thing he's really good at right now!),I am supposed to have a working seedbox from the 15 September until the 15 October, and guess what, he never renewed it and I had this seedbox with him since more than 5 months !

Of course all the data was lost, 250GB... So, I don't think that you'll see yours again.

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Okay, I just spoke to him and he told me not to worry about the data on the server and that he would bring my server back up in a matter of hours.

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You're pretty naive usually, no?
You think that Lucas will make an exeption with you while he's scamming all his other customers?

I spoke to Lucas 2 days ago on the phone and he told me he would repair the seedbox and promised that he would be online in 2 hours.
It's been more than 48h now so believe him if you want, but I'm telling you : Your data is lost, don't expect to get it back
If your data is important I'm really sorry for you pal :(

shame he is really not that active guy. (my box also did go down today)

No idea what seedbox take next, he got the cheapest and even with vnc access...

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Originally Posted by TorrentRaptor

If your data is important I'm really sorry for you pal :(

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Now I am starting to feel anxious. When other people's servers went back online, did they find out all the data had been lost? TorrentRaptor, you can't know for sure if your data was lost, because your server is still down.

Okay, my server is working again!

Funny that yours is working and all other ones are not...

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Originally Posted by TorrentRaptor

Funny that yours is working and all other ones are not...

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But I think at least one other person wrote either in this thread or the other thread that his servers were working again.

My server went down this morning and no response..can anyone PM me his phone number?

Cheers

Here's what I found on another forum regarding this provider:

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seedbox/server providers is a grey area.. there would be so many re-sellers like this 1 who build up a large customer base & run of minute profits with the intentions of scamming in the end.

They could easily build up a large userbase and then milk every1 in the final month they choose to end there service and take off with a s***load of money..

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An advice OlegL, and you'd better follow it if your data is important to you, find a good external hard drive and transfer it as soon as possible because it's obvious that Lucas is prepared to close his business soon (and every server he rents from OVH) and run with the money.
Believe me mate, if it was anything else Lucas would have sent at least one mail to his customers to explain why all the servers are going offline, that's what he used to do before September.

And all these servers going down almost at the same time, for a long time, it's no coincidence.

I call yesterday (My server was offline for 8 days)
HE ANSWER :-O and promise that my server is online in 2hours...still waiting. I call today again. If he don't answer I open dispute on PayPal.

:lol: jeez, lucas seemed like such a nice guy, i couldn't see it coming and him running away with the money. And i had boxes with him during several months, working flawlessly.

:lol: smartass bastard :lol: someone's gonna get a free dinner.

Now he answer to my call again and update info on messenger every 1/2h :o
I just hope my server would go online after 8 days offline.

if the server expired 8 days ago ovh most likely wiped it already.
Good luck!

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Originally Posted by slacker

if the server expired 8 days ago ovh most likely wiped it already.
Good luck!

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All servers will be back just let me clean my mess