Explorer Errors

I'm trying to get a friend's Laptop working again...

It's running on WinME, and "suddenly" she said that it stopped working. ( WinME -suprise, suprise) So about 3 minutes into starting windows an error occurs:

Code:

---

Explorer has caused an Error in
~7771777177.tmp
Explorer will now close.

---

After clicking close, your left with a blank screen and the only thing available is the ctrl-alt-del task manager.

I've tried to do a system restore, but no dates were availiable. I also thought that the problem might have been a P2P program she was using: "Ares" Which for some reason I couldn't keep from loading at start up so I used "msconfig" to stop all startup groups from loading. Now the explorer will allow me to navigate for about 5 minutes and actually open folders.

I also attempted to upgrade her OS, just to get rid of this shitty WinME. It won't boot from the CD, and its not accessable within SafeMode. I finally got the CD to open before the Explorer Err and was presented with another Err. Though the ~7771777177.tmp error still occurs...

Code:

---

The option to upgrtade will not be availiable at this time because Setup was unable to load the file:
C:\WINDOWS\UpdDlls\w95upg.dll\WIN9XUPG\W95UPG.DLL.

The system cannot find the file specified.

---

So i'm potentially able to install Win2K, but I would have to do a new copy rather than an upgrade. Will this wipe her personal files from the harddrive??? She's got close to 2GB of music that I'd like to save, but I can't move it off the harddrive... Anyone know of what could be causing the problem, and anyway to make the Upgrade available??? :helpsmile:

Download and run HijackThis, perform a scan, then post the results here.

EDIT
DIRECT DOWNLOAD
HijackThis will fit on a floppy (so use your computer to download it), leave room for a log file and be quick enough for you to accomplish this feat and post from your own computer.

Well. The Laptop doesn't have a floppy drive... Just a DVD-rom... I could put it on CD but, I can't think of any way to transfer the findings back...

I would try and email them real quick, but the laptop only has a port for a modem, no network adapter, and I have a cable connection... <_<

Ok, I was able to log into her AOL account... lol

Here&#39;s the log file:

Code:

---

Logfile of HijackThis v1.97.7
Scan saved at 6:40:18 PM, on 6/28/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\WINDOWS\MWW32\MANAGER\MWSSW32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\DHSVR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
D:\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mallmonkeys.com/forum/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
R1 - HKLM\Softwar! e\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://w! ww.yahoo.com
O2 - BHO: (no name) - {0000CC75-ACF3-4cac-A0A9-DD3 868E06852} - C:\PROGRAM FILES\DAP\DAPBHO.DLL
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\SYSTEM\MSNKMI.DLL
O2 - BHO: (no name) - {00A0A40C-F432-4C59-BA11-B25D142C7AB7} - C:\WINDOWS\SYSTEM\MSKCEO.DLL
O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - C:\WINDOWS\SYSTEM\MSEDAH.DLL
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\PROGRAM FILES\LYCOS\SIDESEARCH\SIDESEARCH1400.DLL (file missing)
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\SYSTEM\MSDAIM.DLL
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\SYSTEM\MSIBKD.DLL
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FE! C94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\PROGRAM FILES\DAP\DAPIEBAR.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\PROGRAM FILES\ZSEARCH\zSearch.dll
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [zSearch] C:\PROGRAM FILES\ZSEARCH\ZSTB.EXE
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [ares] "C:\PROGRAM FILES\ARES\ARES.EXE" -h
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\SYSTEM\msmc.exe
O4 - HKCU\..\Run: [zSearch] C:\PROGRAM FILES\ZSEARCH\ZSTB.EXE
O8! - Extra context menu item: &Download with &DAP - C:\PROGRA~1\ DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Run DAP (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Sidesearch (HKLM)
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt2_x.cab

---

You have lots of stuff happening in that log.
I think it&#39;s msmc.exe that&#39;s causing explorer to shut down. TROJ_SMALL.XC

Since you have little time before windows shuts down, download and burn to cd for the laptop: Adaware, process explorer and stinger.

If you could shut down that running process, msmc, you might have time for a more complete fix. I don&#39;t think windows ME has a task manager that will end processes, but you can download Process explorer that works on ME. It will allow you to right click msmc and end process.

Download AdAware, install and update before you run it.
On the lavasoft page you can download the latest reference file separately and update adaware after you install. Go to C:&#092;Program Files&#092;Lavasoft&#092;Ad-aware 6 and replace the reflist.ref file with the new one.

While your at it, download Stinger, a virus scanner, and put it on the cd .

Check in add/remove programs for wintools and uninstall, if it&#39;s listed. Also uninstall Download accelerator plus if you can.

Post a new log.

Ok, so I followed the instructions to remove the msmc.exe, but somehow, it&#39;s still there, though now it doesn&#39;t kill the explorer. The registry key I deleted from it keeps coming back... <_< So no explorer errors, but now the laptop suffers massive hang time... Sure its a slow processor, but not so slow that it takes like 2 minutes to load "my computer". I was able to install Adaware, Ultra Win cleaner, and Diskeeper 8 to try and speed things up a bit, but I wasn&#39;t able to install Process Explorer... I used the Stinger program, and it ran for like 45 minutes and crashed. Ultra Win Cleaner crashes, Diskeeper 8 Hangs and never performs the defrag, but Adaware works like a champ. (508 removed spyware... god I love Adaware )

Download Excellerator plus is gone now too.
I&#39;m getting ready to go back over there and swipe her laptop again, so I&#39;ll post another Hijackthis log when I get there.

Thanks for the help so far&#33;

Alright, Here&#39;s the new Hijackthis.log
The odd thing is, it looks as if there is more things going on now than before. Of course now I&#39;m starting up with the startup groups that I had turned off before. I&#39;ve still got remnents of alot of the programs that I have removed from the computer too... (i.e. Dealhelper, zSearch, Ares... etc. )

Code:

---

Logfile of HijackThis v1.97.7
Scan saved at 12:51:08 AM, on 6/30/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\MWW32\MANAGER\MWSSW32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\PROGRAM FILES\DISKEEPER\DKSERVICE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\CMD32.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\DHUPDT.EXE
C:\WINDOWS\DHBRWSR.EXE
C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.EXE
C:\WINDOWS\DHSVR.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mallmonkeys.com/forum/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\SYSTEM\MSNKMI.DLL
O2 - BHO: (no name) - {00A0A40C-F432-4C59-BA11-B25D142C7AB7} - C:\WINDOWS\SYSTEM\MSKCEO.DLL
O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - C:\WINDOWS\SYSTEM\MSEDAH.DLL
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\PROGRAM FILES\LYCOS\SIDESEARCH\SIDESEARCH1400.DLL (file missing)
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\SYSTEM\MSDAIM.DLL
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\SYSTEM\MSIBKD.DLL
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WINTOOLS\WTOOLSB.DLL
O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\PROGRAM FILES\ZSEARCH\zSearch.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
O4 - HKLM\..\Run: [zSearch] C:\PROGRAM FILES\ZSEARCH\ZSTB.EXE
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IrMon] irmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Modem Update Reminder] C:\WINDOWS\MWW32\manager\mwremind.exe autorun
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Gtwatch] C:\WINDOWS\gtwatch.exe
O4 - HKLM\..\Run: [CMD] cmd32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ClrSchLoader] \Program Files\ClearSearch\Loader.exe
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [DkService] C:\Program Files\Diskeeper\DkService.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [CMD] cmd32.exe
O4 - HKCU\..\Run: [ares] "C:\PROGRAM FILES\ARES\ARES.EXE" -h
O4 - HKCU\..\Run: [zSearch] C:\PROGRAM FILES\ZSEARCH\ZSTB.EXE
O4 - Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.exe
O4 - Startup: Event Reminder.lnk = c:\PMW\PMREMIND.EXE
O4 - User Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.exe
O4 - User Startup: Event Reminder.lnk = c:\PMW\PMREMIND.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - D:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Sidesearch (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt2_x.cab
O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://www.webcamnow.com/broadcast/ActiveXWebCam.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net

---

How&#39;s it looking now?
Looking at this log is makin my head hurt a lil... Can anyone tell me which ones I need to have HiJackThis fix???

Check in add/remove programs for wintools and uninstall if it&#39;s listed, it&#39;s still running. Try booting into safemode and running stinger again. I would run spybot and adaware again while in safemode.
If stinger still crashes, try an online scan at http://housecall.trendmicro.com/

We can start fixing with hjt after you do that and post a new log. I&#39;ll check back after work.

Ok:

WinTools is gone.
Stinger worked in SafeMode. ( No infections )
Spybot S&D removed 30 unwanted programs, including 10 instances of ClientMan. lol
Adaware didn&#39;t catch anything new in SafeMode.

Code:

---

Logfile of HijackThis v1.97.7
Scan saved at 1:56:01 AM, on 7/1/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\MWW32\MANAGER\MWSSW32.EXE
C:\PROGRAM FILES\DISKEEPER\DKSERVICE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\CMD32.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\DHUPDT.EXE
C:\WINDOWS\DHBRWSR.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mallmonkeys.com/forum/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\SYSTEM\MSIBKD.DLL
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\PROGRAM FILES\ZSEARCH\zSearch.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINDOWS\DEALHLPR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IrMon] irmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Modem Update Reminder] C:\WINDOWS\MWW32\manager\mwremind.exe autorun
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Gtwatch] C:\WINDOWS\gtwatch.exe
O4 - HKLM\..\Run: [CMD] cmd32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINDOWS\DHUpdt.exe
O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINDOWS\dhbrwsr.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\RunServices: [DkService] C:\Program Files\Diskeeper\DkService.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [CMD] cmd32.exe
O4 - Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.exe
O4 - Startup: Event Reminder.lnk = c:\PMW\PMREMIND.EXE
O4 - User Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.exe
O4 - User Startup: Event Reminder.lnk = c:\PMW\PMREMIND.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - D:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt2_x.cab
O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://www.webcamnow.com/broadcast/ActiveXWebCam.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38168.5109490741

---

How&#39;s it looking now?
There is still those weird instances of the programs that have been removed, like Dealhelper, Download accelerator plus... Anything else looking out of the ordinary?

hi,

run an online scan here (the virus is still there :():

Code:

---

http://housecall.trendmicro.com/housecall/start_corp.asp

---

download cwshredder here extract the program, close all browser windows and hit fix.

reboot.

using taskmanager end task on this file:
mwremind.exe

rescan with hijack this and check the following: (if still there)
R0 - HKLM&#092;Software&#092;Microsoft&#092;Internet Explorer&#092;Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM&#092;Software&#092;Microsoft&#092;Internet Explorer&#092;Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
R1 - HKLM&#092;Software&#092;Microsoft&#092;Internet Explorer&#092;Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM&#092;Software&#092;Microsoft&#092;Internet Explorer&#092;Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/...://my.yahoo.com
R1 - HKLM&#092;Software&#092;Microsoft&#092;Internet Explorer&#092;Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU&#092;Software&#092;Microsoft&#092;Internet Explorer&#092;SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:&#092;WINDOWS&#092;SYSTEM&#092;MSKHHE.DLL
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:&#092;WINDOWS&#092;SYSTEM&#092;MSJFBL.DLL
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:&#092;WINDOWS&#092;SYSTEM&#092;MSIBKD.DLL
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:&#092;WINDOWS&#092;DEALHLPR.DLL
O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:&#092;PROGRAM FILES&#092;ZSEARCH&#092;zSearch.dll (file missing)

O3 - Toolbar: Band Class - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:&#092;WINDOWS&#092;DEALHLPR.DLL

O4 - HKLM&#092;..&#092;Run: [Modem Update Reminder] C:&#092;WINDOWS&#092;MWW32&#092;manager&#092;mwremind.exe autorun
O4 - HKLM&#092;..&#092;Run: [LoadQM] loadqm.exe
O4 - HKLM&#092;..&#092;Run: [CMD] cmd32.exe
O4 - HKLM&#092;..&#092;Run: [DealHelperUpdate] C:&#092;WINDOWS&#092;DHUpdt.exe
O4 - HKLM&#092;..&#092;Run: [DealHelperBrwsr] C:&#092;WINDOWS&#092;dhbrwsr.exe
O4 - HKLM&#092;..&#092;RunServices: [CMD] cmd32.exe

O8 - Extra context menu item: &Download with &DAP - C:&#092;PROGRA~1&#092;DAP&#092;dapextie.htm
O8 - Extra context menu item: Download &all with DAP - D:&#092;PROGRA~1&#092;DAP&#092;dapextie2.htm

close all browser windows and hit fix checked. reboot in safe mode and delete
C:&#092;WINDOWS&#092;SYSTEM&#092;CMD32.EXE
C:&#092;WINDOWS&#092;MWW32&#092; <-- folder

reboot into normal mode and post a new log when done. :)

WindowsME doesn&#39;t have the ability to end specific process&#39;... And the program suggested before to do that ( Process Explorer), won&#39;t work on this machine for some reason.

Isn&#39;t CMD32.exe the executable for Windows&#39; MS-Dos explorer?

Whats the cwShredder do?

the cmd32.exe is definitely a baddie.

Code:

---

http://www.liutilities.com/products/wintaskspro/processlibrary/cmd32/

---

these lines here tell me you have the coolwebsearch trojan:

R0 - HKLM&#092;Software&#092;Microsoft&#092;Internet Explorer&#092;Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM&#092;Software&#092;Microsoft&#092;Internet Explorer&#092;Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm

it basically redirects your searches to their search engines, adding bogus results as well. :ph34r:


edit: you should try again using the process explorer and highlight the file, then control-k to kill it.

Oh I believe you, but I&#39;m just trying to find a way around the fact that I have to close out the mwrewind.exe, without having a process tab.

hopefully housecall will be able to take care of it for you.

but the process explorer should work. is there some error that it gives you? maybe i can get in touch with the developer to find out what&#39;s going on.

i&#39;m not too familiar with windows me. :(

hopefully Jg427 will have some new ideas in the meantime

Ok, so I did all that, but the folder MWW32 had some tie with the modem, and I was unable to connect when I deleted it, so I had to restore that folder. Here&#39;s an update of the HJT log.

Code:

---

Logfile of HijackThis v1.97.7
Scan saved at 6:44:10 AM, on 7/1/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\DISKEEPER\DKSERVICE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\IRMON.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mallmonkeys.com/forum/index.php
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IrMon] irmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SoundFusion] RunDll32 cwcprops.cpl,CrystalControlWnd
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"
O4 - HKLM\..\Run: [Gtwatch] C:\WINDOWS\gtwatch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\RunServices: [DkService] C:\Program Files\Diskeeper\DkService.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.exe
O4 - Startup: Event Reminder.lnk = c:\PMW\PMREMIND.EXE
O4 - User Startup: Watch.lnk = C:\WINDOWS\TWAIN_32\S6U12BX\WATCH.exe
O4 - User Startup: Event Reminder.lnk = c:\PMW\PMREMIND.EXE
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt2_x.cab
O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://www.webcamnow.com/broadcast/ActiveXWebCam.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38168.5109490741
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab

---

I don&#39;t see any more problems listed. Maybe dopey will see something I missed. That&#39;s a big difference from your first hjt log.

I would still look for the following files and delete any you find, hopefully most are already gone.

C:&#092;WINDOWS&#092;SYSTEM&#092;CMD32.EXE
C:&#092;WINDOWS&#092;DHBRWSR.EXE
C:&#092;WINDOWS&#092;DHSVR.EXE
C:&#092;WINDOWS&#092;SYSTEM&#092;MSNKMI.DLL
C:&#092;WINDOWS&#092;SYSTEM&#092;MSKCEO.DLL
C:&#092;WINDOWS&#092;SYSTEM&#092;MSEDAH.DLL
C:&#092;WINDOWS&#092;SYSTEM&#092;MSKHHE.DLL
C:&#092;WINDOWS&#092;SYSTEM&#092;MSDAIM.DLL
C:&#092;WINDOWS&#092;SYSTEM&#092;MSJFBL.DLL
C:&#092;WINDOWS&#092;SYSTEM&#092;MSIBKD.DLL
C:&#092;WINDOWS&#092;DEALHLPR.DLL

C:&#092;PROGRAM FILES&#092;ZSEARCH&#092;zSearch.dll <folder

I would also update IE to IE v6_SP1
I don&#39;t see any antivirus or firewall running.

The free version of Zone alarm works well.
AVG is the free antivirus that I use.

Disable system restore to get rid of infected restore points and then enable it.

Thanks Alot for all the help&#33; The OS is staying active and it&#39;s running faster than it used to. :clap: