Explorer Problem?

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07-14-2004, 06:45 PM
BILLY-THE-FISH

Hi,

Been getting a problem since yesterday,
I can open Windows explorer ok and view my documents etc. but when I right click on a file to change name, delete etc. explorer crashes and ask's if i want to send report to microsoft etc. for no apparent reason??? see pic. below
Image Resized
[img]http://img31.photobucket.com/albums/v94/Billy-the-Fish/TempPics/ExplorerProblem.jpg' width='200' height='120' border='0' alt='click for full size view'>
Anyone got any ideas why this happens?
It's only been happening since yesterday, and it happens in all folders.

any help would be very grateful,

cheers
07-14-2004, 06:47 PM
tesco

try scanning for spyware.
07-14-2004, 06:53 PM
4play

your not beta testing sp1 are you because my version number for explorer is only 6.00.2800.1221
07-14-2004, 09:09 PM
pol

Quote:

It's only been happening since yesterday, and it happens in all folders.

did you install webroot spysweeper yesterday..

i had a problem with explorer a couple of weeks ago, then read somewhere that other people also had it because of spysweeper (a bug in a certain build# i think), to do with when installing - adding the options to the right click menu

i uninstalled it and all is well
07-14-2004, 09:16 PM
angel_of_death57

Quote:

Originally posted by 4play@14 July 2004 - 20:01
your not beta testing sp1 are you because my version number for explorer is only 6.00.2800.1221

i have the same version Billy the fish and i am not testing my pc fully up to date
07-14-2004, 10:33 PM
tesco

Quote:

Originally posted by 4play@14 July 2004 - 14:01
your not beta testing sp1 are you because my version number for explorer is only 6.00.2800.1221

same here, 6.00.2800.1221.
07-18-2004, 03:50 PM
BILLY-THE-FISH

Quote:

Originally posted by pol@14 July 2004 - 20:17

Quote:

It's only been happening since yesterday, and it happens in all folders.

did you install webroot spysweeper yesterday..

i had a problem with explorer a couple of weeks ago, then read somewhere that other people also had it because of spysweeper (a bug in a certain build# i think), to do with when installing - adding the options to the right click menu

i uninstalled it and all is well

Yeah I recently upgraded my Spysweeper recently... maybe that's it!
I upgraded from 2.(something) to 3!
07-18-2004, 07:06 PM
pol

Quote:

Originally posted by BILLY-THE-FISH@18 July 2004 - 15:58
Yeah I recently upgraded my Spysweeper recently... maybe that's it!
I upgraded from 2.(something) to 3!

googled for 'webroot spysweeper v3 right click context menu explorer.....bla bla' .. lots of hits like this..

Quote:

Another item to check if you have installed Spy Sweeper 3.0 is to open Windows Explorer, right click on any folder, and see if Windows Explorer aborts when you do a right click scan.  About 98% of the time on my system, Windows Explorer will abort when I right click on a folder and even before I execute a right click scan request. 

If this problem exists, please report to Webroot. 

Note: The only way I have been able to stop this Windows Explorer abort is to completely uninstall Spy Sweeper.  Just having it installed will cause this problem.

from here - i dont see any mention of it at webroot tho'
07-18-2004, 07:31 PM
BILLY-THE-FISH

I seemed to have sorted this problem out ...for now :lol:
by just un-ticking the "add sweep for spyware to windows explorer context menu"
in the options!
Seems to work at the moment fingers crossed.

cheers pol
07-19-2004, 12:16 AM
Shiranai_Baka

I heard it was a MS bug too where if you right clicked on a folder/file/etc. in explorer it would immediately cause the CPU usage to 100% and use up all system resources and it would crash explorer..