Try and bare with me as I explain as much as possible.
My system specs
3.40 GHZ Intel Pentium 4 HT technology video card integrated into the motherboard Intel 82915G/GV/910GL Express Chipset Family memory size 128MB
BIOS information - Intel Video Bios
512MB DDR2 RAM
200GB HDD x2
XP professional SP2 all patches updates etc....
Everytime I load a software to convert something like a AVI to DVD I get the Blue screen of death and I have to restart the computer. Even trying to export something from Adobe Premier makes it have the blue screen. I ran Windows Memory Diagnostic - extensive search but it found no errors.
I Flashed the BIOS + Run video conversion = The BSOD came up straight away. I guess it's not the BIOS. After flashing it, the fan went very very quite almost silent.
Formated the HDD and reinstalled windows but it still happens.
I think it could be the CPU over heating but why would that cause a blue screen of death instead of just restarting?
Here is the complete memory dump if someone wants to take a look at it. Please Please someone help as it's driving me crazy and I got university coming up. I need my PC working at full performance!!
http://feet-international.co.uk/pics/MEMORY.rar
Someone went through the debugger and sent me this but they don't know what's causing it.
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I got the following info below... I am not sure an exact cause... as i could be hardware or driver related I think..
http://www.osronline.com/ddkx/ddtools/bccodes_192f.htm
and the exception address says it occured in ntkrpamp.exe which is a system service
I can try and find out more info but thats it for now
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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 80503ff8, The address that the exception occurred at
Arg3: f8891748, Exception Record Address
Arg4: f8891444, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
nt!KiXMMIZeroPageNoSave+8
80503ff8 0f2b4100 movntps xmmword ptr [ecx],xmm0
EXCEPTION_RECORD: f8891748 -- (.exr fffffffff8891748)
ExceptionAddress: 80503ff8 (nt!KiXMMIZeroPageNoSave+0x00000008)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 783c2000
Attempt to write to address 783c2000
CONTEXT: f8891444 -- (.cxr fffffffff8891444)
eax=00000040 ebx=783c2000 ecx=783c2000 edx=00000000 esi=00000000 edi=0000ce9b
eip=80503ff8 esp=f8891810 ebp=f8891840 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!KiXMMIZeroPageNoSave+0x8:
80503ff8 0f2b4100 movntps xmmword ptr [ecx],xmm0 ds:0023:783c2000=????????????????????????????????
Resetting default scope
DEFAULT_BUCKET_ID: INTEL_CPU_MICROCODE_ZERO
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
WRITE_ADDRESS: 783c2000
BUGCHECK_STR: 0x7E
LAST_CONTROL_TRANSFER: from 00000000 to 80503ff8
STACK_TEXT:
f8891810 00000000 00008000 00000000 80561070 nt!KiXMMIZeroPageNoSave+0x8
FOLLOWUP_IP:
nt!KiXMMIZeroPageNoSave+8
80503ff8 0f2b4100 movntps xmmword ptr [ecx],xmm0
SYMBOL_STACK_INDEX: 0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 443c4981
SYMBOL_NAME: nt!KiXMMIZeroPageNoSave+8
STACK_COMMAND: .cxr 0xfffffffff8891444 ; kb
FAILURE_BUCKET_ID: 0x7E_nt!KiXMMIZeroPageNoSave+8
BUCKET_ID: 0x7E_nt!KiXMMIZeroPageNoSave+8
Followup: MachineOwner
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The bluescreen of death is getting worse now as it just happens when ever.
Thank you for the help, I really appriciate it.
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