Headset issue

[dking131504]

Well this might sound a bit stupid but I just got some plantronics dsp 500's and they came without software and I can't find any drivers anywhere for them when I plug them directly in to a usb port I get the new hardware msg and try to install them but it cannot find the necessary software to install I need help

[Virtualbody1234]

http://www.plantronics.com/north_ame...oads/dsp.jhtml

[dking131504]

Downloaded it and it doesn't recognize my headset when I plug it into any of my 8 usb ports.

[dking131504]

Ok so I've figured out my problem apparently dell put some of my USB drivers that I need into the wrong folders when assembling my machine, I'm missing the following, If anyone knows where to look to find these or where I can download them from because I can't find my windows cd, please let me know.

HID Compliant Consumer Control Device
USB Human Interface
USB Audio Device

[Shiranai_Baka]

You can try dell.com and see if they have it there.

[Appzalien]

I once copied the i386 folder from an sp2 file to cd and it had alot of drivers on it and came in handy in a pinch.

[dking131504]

Still having no luck and my current headset just died so i'm fucked unless I can get these to work any more suggestions fellas?

[bornwithnoname]

if your into that whole pain thing you can call tech support