Originally Posted by
ilw
1) if you connect your computer to the modem directly are you able to connect to the internet?
2) were you given any software to install by your ISP, or any login information? or do you have to run any software at all when you plug the modem directly into your computer?
3) If you can connect directly and don't run any separate software, then try plugging the router back in. Then on a computer running xp go:
start -> programs -> accessories -> command prompt
and type the following command in:
ipconfig
let us know what it says.
Also try typing the command
ping 216.239.59.147
(which will ping google if anyone is curious about the ip). Let us know what it says to that too.
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