Usenetserver.com problems

[backlash]

Where is this offer?

If you contacted customer support and told them you had Error 400 issues, they gave you an extra free week for the trouble. A+ in my book :-)

I did contact them. They never mentioned any extra week...let me check the control panel.

[Racket]

heh, I contacted them at least 10 different times and methods. maybe that factors in?

[rippinitup4fun]

heh, I contacted them at least 10 different times and methods. maybe that factors in?

They gave me 10 days credit after about contacting them many, many times and only after I did so VIA email complaining about it and asked them how they could justify charging me for a full month when I can barley use it at all, etc, etc...



For now I am with another provider albeit more expensive so being the cheap dude that I am I wait for the problem to be sorted so I can go back, maybe

[erRor67]

From usenetserver.com homepage:

We have identified the cause of the network instability that some users have been experiencing lately. We have ordered replacement hardware which should be here on Nov 8. In the mean time, we have rerouted part of our internal network to get around the issue temporarily. However, some customers may still see a few errors during peak times. We apologize for the inconvenience.

Thank You,
Engineering

[ruwi]

Looks like everything is back to normal for now. I get full speed once again and SSL works. Lets see for how long ......

[start]

Same here, everything is running great.

[bald1]

Been having the dreaded 400 issues this week and taking ages to connect especially using SSL,but when i don't use SSL it connects almost straight away for some strange reason.

[ruwi]

Everything was fine yesterday but ...
... here we go again it doesn't connect at all ssl ,nntp 1 to 10 , nothing works.


Ok i am out of usenetserver.

Good luck everyone

EDIT :

Update from usenetserver

Sat, 10 Nov 2007 19:53:04 GMT

We have been getting reports that some of our customers are still receiving 400 errors while trying to connect to our servers. If you are one of these customers please send an email to [email protected] and include the following information:




1). Server address you are connecting to

2). How many connections you were trying to use at the time.

3). Were you downloading articles or headers at the time?

4). IP address you were connecting from.

5). Forward traceroute from your computer to our servers CMD (tracert news.usenetserver.com)



Thank You,

Engineering

---------------------

I gave it one more shot but i lost my hopes with them........

[crazyfool0821]

Was just reading this thread and I was wondering is SSL really that important? I'm with newshosting and don't get it, so if it's actually really important I might have to change...

[Broken]

I finally got pissed off enough to cancel my account, plus it would have renewed tomorrow. Things were 'alright', not great but just alright for a day. Then I was back to downloading at a crawl and tons of connection errors. I was getting about 200-600KB\s on a 1200KB\s line

I switched to Giganews, speeds are excellent as expected, 1258KB\s and very steady.
They are just so darn pricey.... ugh.

Was just reading this thread and I was wondering is SSL really that important? I'm with newshosting and don't get it, so if it's actually really important I might have to change...

No, it's not unless your ISP is doing traffic shaping.
If you use the forum search there is dozens of threads discussing SSL.