Hi, I received this message on 12/20 :
Dear [ClientName],
We are experiencing a loss of performance on our UPS (uninterruptible power supply) in one of our rooms (KG47) therfore we have decided to switch to a new UPS in our datacenter.
To prevent a contingency in the future, we have scheduled the replacement on this UPS to be performed on the 20th of December, starting at 02:00 CET. At this time all systems will be manually halted and restarted after work is completed.
The window for this maintenance period is 5 hours although we expect everything to be completed much sooner. We've allowed time for any possible delays during this maintenance window.
This maintenance will only be affecting a much smaller group of the servers and not our full datacenter, additional staff have been called in to avoid any delays in our support.
To those affected by the maintance, I apologize beforehand for any inconvinience this will cause you.
What should I do? Wait another day, contact customer support or switch to a new server? Any of you guys having the same problem of not being able to connect? On my public tracker sites I am not connectible because I was using my seedbox to upload. Thanks for all of your help.
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