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Thread: Laptop Turns off

  1. #1
    dudevenezuela's Avatar VIP
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    I have a HP Pavilion DV6408NR .. It keeps turning off all the time when the room isn't cold enough I have monitored all the temperatures with SpeedFan & Everest and the temperatures seems to be fine .. But somehow at normal temperatures it will turn off and after that happens I have to wait around 20 minutes in order to turn on the laptop again before it won't respond with the power button...(had happen dozens of times already)

    What can be causing this ? Help anyone

  2. Software & Hardware   -   #2
    Detale's Avatar Go Snatch a Judge
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    What temps are you getting? Does it feel hotter than normal? Do you have a thermal protection option turned on in your bios? Also it could be some kind of virus have you done a recent updated virus scan? Why do you have to wait 20 min before restarting? What happens if you try to start immediately?

  3. Software & Hardware   -   #3
    clocker's Avatar Shovel Ready
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    Your (horribly undersized and overworked) heatsink is probably clogged with dust.
    Clean it out.
    "I am the one who knocks."- Heisenberg

  4. Software & Hardware   -   #4
    Detale's Avatar Go Snatch a Judge
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    Damn CLocker and your simple answers

  5. Software & Hardware   -   #5
    clocker's Avatar Shovel Ready
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    It's the most common failure in laptops, D.
    Ever looked at the cooling in one of those things...pathetic, really.
    It's amazing the damn things run as well as they do.

    That's one reason I smile when I see "gaming laptops"...toss a nice high-performance vid card into a platform that is already thermally challenged and you're gonna start seeing some blistered thighs...
    "I am the one who knocks."- Heisenberg

  6. Software & Hardware   -   #6
    dudevenezuela's Avatar VIP
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    Quote Originally Posted by Detale View Post
    What temps are you getting? Does it feel hotter than normal? Do you have a thermal protection option turned on in your bios? Also it could be some kind of virus have you done a recent updated virus scan? Why do you have to wait 20 min before restarting? What happens if you try to start immediately?
    For CPU Core1 and Core2 Temperatures around 42C or 108 F
    For GPU 60 C or 140 F

    Havent check the thermal protection in my bios

    I don't think is a virus cause the power button won't respond after a while ... the first time I though my laptop was dead now I know a have to wait like 20 minutes or more

    Quote Originally Posted by clocker View Post
    Your (horribly undersized and overworked) heatsink is probably clogged with dust.
    Clean it out.
    I guess I will have to try cleaning the heatsink by myself .. I Will look if there's a manual or guide for DV6000 series pavilion.. I guess I have to be carefull with that ? But still can be the heatsink even with normal temperatures?
    Last edited by dudevenezuela; 05-23-2008 at 09:01 AM. Reason: Automerged Doublepost

  7. Software & Hardware   -   #7
    clocker's Avatar Shovel Ready
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    Quote Originally Posted by dudevenezuela View Post
    But still can be the heatsink even with normal temperatures?
    I admit that there seems to be a disconnect between the temps you're reporting and the laptop's behaviour but thermal throttling does seem to be the most likely root cause.

    At any rate, cleaning out the interior can't hurt and may solve the problem.
    "I am the one who knocks."- Heisenberg

  8. Software & Hardware   -   #8
    I had the same issue. Had to get a laptop cooling pad. My issue was more related to working the system hard and it powered down. Also in the BIOS there should be an event log that will tell you of thermal issues. If you are to tear your system apart I found the manual for your system which includes a tear down. You can download it from :
    http://h10032.www1.hp.com/ctg/Manual/c01035677.pdf

    If that doesn't work I can host it on my website for you to download.

  9. Software & Hardware   -   #9
    Detale's Avatar Go Snatch a Judge
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    Quote Originally Posted by clocker View Post
    It's the most common failure in laptops, D.
    Ever looked at the cooling in one of those things...pathetic, really.
    It's amazing the damn things run as well as they do.

    That's one reason I smile when I see "gaming laptops"...toss a nice high-performance vid card into a platform that is already thermally challenged and you're gonna start seeing some blistered thighs...

    I actually have. I replaced a heat sink on an older Dell once because after about 5 min the thing became screaming hot and would shut down. What a pain the balls too around 50-75 micro screws that I had to make a diagram on a piece of paper so I would remember where the screws went. . When I took it out sure as shit the whole "intake" was clogged with dust all the way to the fan, and the fan was clogged up to the point it was burned out. Well theres a question for you do you feel the cooling system working? Is the fan moving air in and out of the computer?

    Now does the thing feel hot to you? Hotter than normal I mean. It could also be an OS related thing. Is it possible for you to format your drive and re-install your OS? You might want to try that before opening up the laptop unless you are confident you can do it, If you do decide to open that bitch up be VERY careful Laptops are a pain in the ass sometimes. Look up your make and model and find instructions on how to open it otherwise you might hear a tiny "snap" and the thing might not close right ever again.

  10. Software & Hardware   -   #10
    dudevenezuela's Avatar VIP
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    Unsure

    Thanks everyone for your help

    I guess I have to send it to a Hp service center..

    Here is what Everest Reported;

    Sensor Properties:
    Sensor Type CPU, ACPI
    GPU Sensor Type Driver (NV-DRV)

    Temperatures:
    CPU 34 °C (93 °F)
    CPU #1 / Core #1 29 °C (84 °F)
    CPU #1 / Core #2 29 °C (84 °F)
    GPU 49 °C (120 °F)




    CPU Properties:
    CPU Type Mobile DualCore AMD Turion 64 X2 TL-56
    CPU Alias Taylor
    CPU Stepping BH-F2
    Engineering Sample No
    CPUID CPU Name AMD Turion(tm) 64 X2 Mobile Technology TL-56
    CPUID Revision 00040F82h

    CPU Speed:
    CPU Clock 803.7 MHz (original: 1800 MHz)
    CPU Multiplier 4x
    CPU FSB 200.9 MHz (original: 200 MHz)
    HyperTransport Clock 401.8 MHz
    Memory Bus 160.7 MHz
    DRAM:FSB Ratio CPU/5

    CPU Cache:
    L1 Code Cache 64 KB per core (Parity)
    L1 Data Cache 64 KB per core (ECC)
    L2 Cache 512 KB per core (On-Die, ECC, Full-Speed)

    Motherboard Properties:
    Motherboard ID <DMI>
    Motherboard Name Hewlett-Packard HP Pavilion dv6000 (GA447UAR#ABA)

    Chipset Properties:
    Motherboard Chipset nVIDIA GeForce Go 6150, AMD Hammer
    Memory Timings 5-5-5-15 (CL-RCD-RP-RAS)
    Command Rate (CR) 2T
    DIMM2: Corsair Value Select VS2GSDS667D2 2 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)

    BIOS Properties:
    System BIOS Date 11/22/07
    Video BIOS Date 12/07/06
    DMI BIOS Version F.3D

    Graphics Processor Properties:
    Video Adapter nVIDIA GeForce Go 6150
    GPU Code Name C51GM (Integrated 10DE / 0244, Rev A2)
    GPU Clock 100 MHz (original: 425 MHz)

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