Usually, when you switch off of AOL or MSN you'll be supprised by the difference... There is no big fancy program to run. AOL has an instant messaging program that can be substituted by AIM (AOL instant messanger). Speed will also be an increase. You might not actually see the speed increase, but there most likely will be. Local ISPs vs major ISPs can't really be compared and contrasted, since there's a huge difference from one local ISP to the next (same with major ISPs). One thing about going local is that they have generally more help around for you. AOL is not good though, the only reason you would have it is for convience. I stand firm on that subject. You have to be aware also of any price differences, and hidden charges, of course.
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