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Thread: Shutdown problem

  1. #1
    In my friend PC, when he gives shutdown the system restarts, he uses windows xp pro with sp2, what may be the problem

  2. Software & Hardware   -   #2
    Acid_death69's Avatar confuddled?!
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    what? when he tries to shut the system down it restarts?

    My name is Dan for the people who care!

  3. Software & Hardware   -   #3
    db_la_23's Avatar Poster BT Rep: +22BT Rep +22BT Rep +22BT Rep +22BT Rep +22
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    check the ram first. r m b the os has got corrupted. r it m b a virus.

  4. Software & Hardware   -   #4
    clocker's Avatar Shovel Ready
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    Look here.
    "I am the one who knocks."- Heisenberg

  5. Software & Hardware   -   #5
    system is working fine, when he tries to shut down it restarts

    db_la, its not the ram problem
    Last edited by staticzip; 08-20-2008 at 04:51 AM. Reason: Automerged Doublepost

  6. Software & Hardware   -   #6
    lynx's Avatar .
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    The system is almost certainly getting a "Blue screen of death" fault, and is set to perform an automatic restart after such an error. Your friend needs to determine the cause of that error, but of course that's hard to do when the system reboots before you get chance to see the error. Not exactly Microsoft's finest decision to make this the default option.

    The solution is to turn off automatic restart.
    Right click on "My Computer", select properties.
    Choose the "Advanced" tab and click on the "Settings" button in the box marked "Startup and Recovery".
    Uncheck the box marked "Automatically restart" and click "OK" and "OK".

    When the system next shuts down the cause of the fault will be clearly seen. Record the details and someone can advise you how to resolve the issue. Without the information everyone is just floundering in the dark.

    Btw, all that info is at the top of the page clocker linked to, but it's easy to miss under the mass of information given there.
    Last edited by lynx; 08-20-2008 at 07:48 AM.
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    Political correctness is based on the principle that it's possible to pick up a turd by the clean end.

  7. Software & Hardware   -   #7
    clocker's Avatar Shovel Ready
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    Quote Originally Posted by lynx View Post
    Btw, all that info is at the top of the page clocker linked to, but it's easy to miss under the mass of information given there.
    I like to think of that "mass of information" as an "abundance of riches".
    It's all in how you look at it really.
    "I am the one who knocks."- Heisenberg

  8. Software & Hardware   -   #8
    lynx thanks for your suggestion, i have received a blue screen error saying
    A problem has been detected and windows has been shut down to prevent damage comp IRQL_NOT_LESS_OR_EQUAL if this is the first time you've seen this stop error screen..........

    Technical Information

    ***stop: 0x0000000A (0x00000018, 0x00000002, 0x00000000, 0x804F4 2(A)

    This is what its giving, any soultions now to shutdown the computer

  9. Software & Hardware   -   #9
    Detale's Avatar Go Snatch a Judge
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    unplug that bitch that'll shut her down. Make sure you back all your stuff up first tho

  10. Software & Hardware   -   #10
    hey Detale i didn't get what you have said

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