eric13, I don't think your problem will be solved here.
Try the IRC like what stoi has recommended, since other staffs won't be able to help you but only Cirno himself.
#help is accessible to all if you were wondering.irc.blackcats-games.net 6667
or
www.blackcats-games.net 6667
or
blackcats-games.net 6667
or you can start your mirc and type the following to join them
/server -m irc.blackcats-games.net 6667
once in #waitingroom type /join #help
If you have troubles using IRC then use Mibbit.
Mibbit
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