On Sat, Jan 9, 2010 at 6:45 PM, dazhong <
[email protected]> wrote:
Hi, Sean
I am very sorry that our products brought your trouble. 2 of them leaked is weird. We do want to solve this problem. We can send you the replacement again.
We did many tests when you told us this issue. We boiled the res to 100C in water and colded it in refrigerator to under -10C. We did not get any leaking here. Also, we have lots of the reservoirs runing in the endusers' PCs for long time. Be Honesty, we did have few leaking reported. But we found the problem was the additivities mainly, that is what we can not control. We do hope you can try the reservoir again. Do you think you can accept it?
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