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Thread: KAV 7 shows "update:disabled " !!!!

  1. #1
    nirvana_522's Avatar Poster BT Rep: +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45
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    Hello guys
    when I Try to update the Kaspersky AntiVirus 7.0.1.325 on my pc some strange msg appears that "update:disabled" like pic below


    and even the update button in KAV main menu turned into Grey like this:



    it's start like this after I remove some Damn "autorun" virus With RRT cause KAV 7 didn't catch it





  2. Software & Hardware   -   #2
    tesco's Avatar woowoo
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    I don't use kaspersky so not familiar with it but does it have a service for update?
    Check start->run->services.msc and look for a kaspersky update service or something along those lines, and if it is stopped then start it.
    Also check in start->run->msconfig to make sure nothing related to kaspersky has been unticked, then restart if something has been.

    Other than that just try reinstalling. :/

  3. Software & Hardware   -   #3
    nirvana_522's Avatar Poster BT Rep: +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45BT Rep +45
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    Quote Originally Posted by tesco View Post
    I don't use kaspersky so not familiar with it but does it have a service for update?
    Check start->run->services.msc and look for a kaspersky update service or something along those lines, and if it is stopped then start it.
    Also check in start->run->msconfig to make sure nothing related to kaspersky has been unticked, then restart if something has been.

    Other than that just try reinstalling. :/
    first of all thank u for ur reply..
    I did what u say exactly and everything is alright
    So... I'll try reinstalling
    Last edited by nirvana_522; 10-14-2008 at 07:16 AM.





  4. Software & Hardware   -   #4
    db_la_23's Avatar Poster BT Rep: +22BT Rep +22BT Rep +22BT Rep +22BT Rep +22
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    maybe the key is black listed.

  5. Software & Hardware   -   #5

    Arrow

    I find the solution to this problem
    download this utility http://www.imarah2.com/up/soft/combofix.htm to scan the pc
    uninstall and reinstall the kaspersky

    Last edited by cool2005; 12-01-2008 at 12:03 AM.

  6. Software & Hardware   -   #6
    if the key was blacklisted, a message saying that would have popped out every time KAV is started

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