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Member
Thought I'd post a review on my experience using the OVH reseller Dediseed.
Initial Sales:
5/5
Very Good, questions were answered very quickly & was most helpful.
Purchase:
3/5
Paid for my order using PAYPAL on the 07th Oct 2008 & on the 10th Oct 2008 received confirmation email that server ready.
Timeframe was within 2-4 day set up quoted on initial contact, so far so good.
Usage:
4/5
Easy to use the Ubuntu Desktop 8.04 OVH machine, good constant speeds, pushed out about 6.5-7 TB in a month.
Being a complete Linux noob, I found it relatively easy to use, just follow guides on line & you cant go wrong.
Creating large torrents can take a while but then it is a small 1.2GHz processor, so dont expect it to fly along when extracting rar packages or rar'ing up large 4-6GB files.
This was the Kimsufi L package, achieved good down & up speeds. You will only be able to push 11MB/s up if you literally stop all torrents and allow just 1 to run, otherwise expect if you have 10 or more torrents running for it to reasonably push about 5-6MB/s (obviously depending on torrent popularity)
After Sales Service:
0/5
I had an initial problem with 100% cpu use for over 24 hours and couldnt get box to do anything, needed a reboot or some help, sadly email for help went unanswered, finally after googling & visiting various forums got problem fixed & sent email confirming to ignore previous email for help.
At the time I visited these forums to see people were having problems getting in touch with dediseed...
Everything went swimmingly until four days remaining on my package I suddenly lost access to box, no http, ftp, vnc etc.
emailed for help, asking for dediseed to use OVH manager to simply reboot server & nothing, sent couple of emails for assistance as I still had 85-90GB of files on server I wanted to download to home, but no response...
Very frustrating, what was odd as well that coming to the end of my first month I thought dediseed would be emailing to ask if I want to keep server for another month, but nothing - really odd...
I am more annoyed at losing files on server than anything else. I must say it takes less than a minute to reply to an email.
Summation:
Cheap enough reseller of OVH stuff, however once you have the server, in my experience after sales is non-existant. If you have a problem, tough...
Overall Rating
2/5
I guess rating would have been higher if there had not been any problems as I would never have known if emails would have been replied to or not in terms of after sales problems/help.
On another note this cost 39.99 Euro (about £31-32 at the time) for the month.
I went to OVH.co.uk direct & got a server in France, same spec as above for £23-odd. I gotta say it was very easy to order & set-up, within 10 minutes of paying I was logged into my new server, absolutely awesome.
The only reason I went to a reseller was that this was my first experience of getting a server for the purpose of seedbox set-up, having used purchased seedbox plans before I thought I would try out a server, I am glad I did as I have learnt quite a bit in the last few months. Glad I have gone directly now as well, as a lot cheaper & also have access to OVH manager to reinstall OS, reboot etc etc etc.
I will probably keep for a month or two & probably move onto one of the bigger faster hosting-ie packages I have seen, will wait on some more reviews on those.
I have written this review to reflect my experiences of getting a server from an OVH reseller, and also for anybody out there that like me 6 weeks or so ago was new to all this. Reviews help a lot for any of those seedbox users wanting to expand & get themselves a server to set up as a seedbox, without having to share!
Hopefully some people will find my review useful.
Feel free to add you own reviews of this reseller to this thread.
Last edited by NUMBER1; 11-17-2008 at 12:07 PM.
Reason: typo
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11-17-2008, 12:17 PM
BitTorrent -
#2
Thanks for the review .. Highly appreciate the Effort put into this and it will be highly usefull to people in search of resellers ..
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11-17-2008, 01:16 PM
BitTorrent -
#3
Me and others lost access the the servers ~10th Oct, and never got any answers from dediseed, so I guess you were very lucky
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11-17-2008, 07:13 PM
BitTorrent -
#4
Poster
Thanks for the thorough review..
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11-17-2008, 08:11 PM
BitTorrent -
#5
Member
glad people appreciate review,
@ AnesZverotic sorry to hear you lost access, did you have time remaining or did you lose a few days like I did?
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11-18-2008, 12:26 AM
BitTorrent -
#6
I had 2 and a half month remaining
Last edited by AnesZverotic; 11-18-2008 at 12:26 AM.
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11-18-2008, 01:58 AM
BitTorrent -
#7
Member
sorry to hear it man, 2.5 months, whats that about 100euro's you lost?
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11-18-2008, 02:01 AM
BitTorrent -
#8
Poster
ouch... u have 2.5 mnths remaining and u have no access to ur box, and they aint replying.... thats a very bad sign...
sorry to hear that...
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12-22-2009, 01:18 PM
BitTorrent -
#9
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05-27-2012, 05:17 PM
BitTorrent -
#10
n00b
NUMBER1 has got it spot on about Dediseed. Once they have your money forget about them being of any use. Their "Technical Support" would appear to be a bunch of chimpanzee's throwing dart's at a board. Completely useless. When I complained about their so called tech support they cancelled my service. Avoid them like the plague.
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