What's not?
The Geek Squads primary purpose is to act as a secondary sales arm of Best Buy...why fix something if you can just upsell your way out of a problem?
Everyone has their horror stories about encounters with the GS but I've actually seen them...complete data loss, 1000w PSU installed in an eMachine, the list goes on.
Also, keep in mind that you may have more than one cause of your problems.
Seems like we've been all over the place on this one...
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