is Hosting-IE down?

[eMoneyBags]

i can't connect to my server. anybody else having problems?

[mr.Dman]

Did you try to reboot it.
From the control page they gave you with the server.

Also you can see if it's up by going to look at your sites page on there website.

[eMoneyBags]

i can't find the option to reboot. but under status, it says "On".

edit: i also tried pinging and i get nothing.

[xprshnz]

If you rebooted your server or made some important changes it might take a while to get back online. Should be take a few minutes, if it doesn't come back on then you should contact support.

[mr.Dman]

i can't find the option to reboot. but under status, it says "On".

edit: i also tried pinging and i get nothing.

Ok open a ticket and you will see were you can get the remote reboot page.

[eMoneyBags]

i can't find the option to reboot. but under status, it says "On".

edit: i also tried pinging and i get nothing.

Ok open a ticket and you will see were you can get the remote reboot page.

is that free?

[mr.Dman]

Submit a Ticket If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
Select Department General Support / 8AM - 8PM cPanel/Support / 8AM - 8PM PLESK/Support / 8AM - 8PM Managed Service Upgrade/Downgrade Hardware Datacenter / 24/7 Reboot / 24/7 Request for Remote Reboot Page Request for additional IP PLESK Key / 24/7 Design/Programming / 8AM - 8PM Billing Department / 8AM - 8PM Sales Department



Yes it's free look at it here.

[TechnoMan80]

are you on VDS or Dedic box ?