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Thread: Problem.. Ripped off

  1. #1
    abiko's Avatar Member
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    Hello!

    Since I can't post to seedbox forum yet, I'm going to post it here.

    I'm desperate..

    I've ordered an seedbox from seedbox.fr, they promise a 2hr delivery within their operating hours.
    Ok, it was around midnight when I ordered and the next day I waited all day for a welcome email from them.

    I have posted on their support and received no reply.
    It has been more than 3 days and no reply from them.

    The most important thing is I was billed 9 successfully and I am still waiting.

    Can anybody help in any way?

  2. BitTorrent   -   #2
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    Report to them paypal, if you used that? Hope you did.

  3. BitTorrent   -   #3
    abiko's Avatar Member
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    Yes, I used pay pal, although just for credir card payment, didn't have account with them.

    I'm really angry, I had numerous account orders and they all were under few hours, not few days.

  4. BitTorrent   -   #4
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    You can file a report. Am not sure how with the way you payed but look into it or mail them telling them you will report them to paypal.

  5. BitTorrent   -   #5
    abiko's Avatar Member
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    Thank you for your help!

  6. BitTorrent   -   #6
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    Good Luck. Hope you can sort it out and get your $ back.

  7. BitTorrent   -   #7
    KushBlow's Avatar Zen BT Rep: +8BT Rep +8
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    I think you should wait it out. Most SB providers take longer than the advertised waiting time to create your account or install your dedi seedbox, etc.

    I waited 2 days for mine, at first I thought I got scammed because support didn't answer. Dunno about seedbox.fr though...

  8. BitTorrent   -   #8
    abiko's Avatar Member
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    Yeah, that was strange - no answer from the support.

    I mean I work on tech support and we have a policy on customer answering - and that seemed strange.
    They have answered me promptly, the seedbox will be ready tomorrow.

  9. BitTorrent   -   #9
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    Answered you promptly when they took your $. they should give you a response to when it will be ready. Try them again. If they don't respond then report them.

  10. BitTorrent   -   #10
    abiko's Avatar Member
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    That is right, and that is how it should be done.
    I mean they have posted on their site how long does it take them to make your box ready and by now I should have 30 boxes setup by them

    When I have told them I am going to report them to PayPal they answered under 5 mins.

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