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Member
Hello!
Since I can't post to seedbox forum yet, I'm going to post it here.
I'm desperate..
I've ordered an seedbox from seedbox.fr, they promise a 2hr delivery within their operating hours.
Ok, it was around midnight when I ordered and the next day I waited all day for a welcome email from them.
I have posted on their support and received no reply.
It has been more than 3 days and no reply from them.
The most important thing is I was billed €9 successfully and I am still waiting.
Can anybody help in any way?
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08-05-2009, 04:15 PM
BitTorrent -
#2
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BT Rep: +2
Report to them paypal, if you used that? Hope you did.
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08-05-2009, 04:50 PM
BitTorrent -
#3
Member
Yes, I used pay pal, although just for credir card payment, didn't have account with them.
I'm really angry, I had numerous account orders and they all were under few hours, not few days.
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08-05-2009, 05:01 PM
BitTorrent -
#4
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BT Rep: +2
You can file a report. Am not sure how with the way you payed but look into it or mail them telling them you will report them to paypal.
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08-05-2009, 05:17 PM
BitTorrent -
#5
Member
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08-05-2009, 05:18 PM
BitTorrent -
#6
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BT Rep: +2
Good Luck. Hope you can sort it out and get your $ back.
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08-05-2009, 05:28 PM
BitTorrent -
#7
I think you should wait it out. Most SB providers take longer than the advertised waiting time to create your account or install your dedi seedbox, etc.
I waited 2 days for mine, at first I thought I got scammed because support didn't answer. Dunno about seedbox.fr though...
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08-05-2009, 05:31 PM
BitTorrent -
#8
Member
Yeah, that was strange - no answer from the support.
I mean I work on tech support and we have a policy on customer answering - and that seemed strange.
They have answered me promptly, the seedbox will be ready tomorrow.
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08-05-2009, 05:34 PM
BitTorrent -
#9
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BT Rep: +2
Answered you promptly when they took your $. they should give you a response to when it will be ready. Try them again. If they don't respond then report them.
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08-05-2009, 05:37 PM
BitTorrent -
#10
Member
That is right, and that is how it should be done.
I mean they have posted on their site how long does it take them to make your box ready and by now I should have 30 boxes setup by them
When I have told them I am going to report them to PayPal they answered under 5 mins.
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