Newsdemon slow speed

[zot]

Already found this on the net

o , here is the thing yes you are correct newsdemon gets their feed from highwinds (easynews and usenetserver and newshosting.com are all part of the core of highwinds that i worked at.... now newsdemon, my instance of them , apparently unlimited , doesn't mean that at all , its unlimited to 200 - 250 gb / month , because out of the blue half way into my monthly cycle ........ they capped my downloads at about 128kpbs , and after dealing with this annoying 800 number answering machine to no prevail i wrote email to their tech support to get a suprising reply , that basically said.... i had used what they called "unlimited" and that if i wanted to i could open up another account incur more charges and get my "unlimited feed again".

That is fact. Ok i have downloaded ~ 200 GB at one day shame

After that they throttle my speed.

NewsDemon sells its *unlimited* accounts at various prices, ranging from $10 to $23 per month, depending on the special you sign up with. It seems that NewsDemon sets its *secret* monthly caps based how much you are paying each month. The (hidden) 200 GB monthly cap applies to their $10/$11 *unlimited* accounts, so presumably people paying the standard price -twice that amount- should get allocated twice the gigs.

This is nothing new. It's been business-as-usual for Newsdemon to secretly throttle heavy users, and this underhanded throttling has been complained about on forums for several years. Due to their long history of dirty dealing, I personally would never get NewsDemon -- no matter how attractive the price might seem.

[slogsdon]

I bought NewsDemon's unlimited when it was $1 a month for 2 months. I had a few bucks in paypal, and wanted to get usenet again for a little while, so I figured I would give it a shot.

Turns out the second month they tried to charge me the full $22, and my friend actually was charged $22 for his second month. I tried contacting them in support but haven't received a response yet.

Seems I spoke to soon, I just got an email from support saying my account has been reinstated for $1.

[Trottel]

I bought NewsDemon's unlimited when it was $1 a month for 2 months. I had a few bucks in paypal, and wanted to get usenet again for a little while, so I figured I would give it a shot.

Turns out the second month they tried to charge me the full $22, and my friend actually was charged $22 for his second month. I tried contacting them in support but haven't received a response yet.

Seems I spoke to soon, I just got an email from support saying my account has been reinstated for $1.

Newsdemon Support = 0

Since 8 days no anweser, i wrote 3 tickes. Nothing.

Never Newsdemon

[whiteboy]

I bought NewsDemon's unlimited when it was $1 a month for 2 months. I had a few bucks in paypal, and wanted to get usenet again for a little while, so I figured I would give it a shot.

Turns out the second month they tried to charge me the full $22, and my friend actually was charged $22 for his second month. I tried contacting them in support but haven't received a response yet.

Seems I spoke to soon, I just got an email from support saying my account has been reinstated for $1.

Newsdemon Support = 0

Since 8 days no anweser, i wrote 3 tickes. Nothing.

Never Newsdemon

Im am not in anyway involved with supernews. But on the first day I was extremely impressed with how fast their support was. Each time they've gotten back to me in 30 minutes tops. Which was damn good for internet support which can be very crappy.

[zot]

From the comments I've seen over the last several years, Newsdemon seems to generally have fast support. I think they used to also offer live online chat with tech support, but I don't know if they still do. (can't seem to find any mention of that on their website) But if it's been 8 days, 3 request tickets, and still no answer, then something must have gone very wrong.