I was stating a known fact, carat networks servers have reliability problems. There are other instances of hard drive failures which have directly affected other torrent sites. Now I know hard drive failures are a fact of life, but when we are talking multiple failures in the same data center then it becomes a reliability issue as well. The backup scheme that ftwr had in place simply did not take into account hard drive failure, since in a data center it is supposed to be a rare occurrence (part of the money you pay if you look at a contract is for physical maintenance of the server you are leasing).
It is the administrator/coder's responsibility for database maintenance for the site, M4rduK may well have been unaware of the backup scheme in place.
The point I am trying to make is this failure happened in a managed environment, it's not aunties PC that finally committed suicide after 5 years of abuse, this is a datacenter, they specifically make money from leasing out maintained servers. It is the fact that I am aware of other failures which brought me to comment on carat's reliability, since without the catastrophic hard drive failure in the first place, this would not even be a debate.
One final thought though, for all those who are angered over the lack of an external backup, I have a question for you. Have you ever lost data through lack of a backup yourself ? I doubt if there is a person here who claim that they have not lost data, and remember they were paying with the maintenance part of the contract, for this not to happen.
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