IF you are getting the "403 Forbidden Unauthorized IP address" error You Most likely have a "transparent proxy" set on your connection by your ISP
You may ask yourself "OK .. Then why did it work before HUH?"
well the answer lies in the way Retail modems, routers and ISP's servers cache pages to save bandwidth ...... this is somthing bitsoups techs cannot solve by our selfs because we are only in control of our end
You tell your browser you want new content from a bitsoup page and it looks to the page that it has cashed rather than bitsoups for the basic layout etc. to save time (everyone likes fast pages) and then looks for more info from the bitsoup website but because the basic page data dont match our server says no way
it would be a security risk to allow pages that were not origonating from bitsoups server to be used for displaying bitsoup information .....known as XSS
We Bitsoup Staff are not willing to put any of bitsoup members info into danger... we stand by that 100%
So it kinda puts us in a limmited support situation however we really want to help ... we have been tracking the error and doing research on what works.
so here are some steps that have had success for other Bitsoup Users having the same issue
Quote:
Perform step A or B or C depending on what type of Computer you have
A) if you have a windows computer click START > RUN > and type in :
ipconfig /flushdns
and you should see a little black box appear and then dissapear.
B) if you have a Unix computer running MAC OSX Open the Terminal program, which you'll find in the Applications_Utilities folder.... then type this into the terminal :
bash-2.05a$ lookupd -flushcache
you should get a line in the terminal that state's you have successfully flushed the cashe.
if you have a linux computer then we like you much more than before and you should know how to flush your own dns .... but if not its easyer than the above steps
In Linux, the nscd daemon manages the DNS cache so we have to stop the daemon from running and restart it
to do so fire up a commandline and enter the following :
`/etc/rc.d/init.d/nscd restart`
you will see a message that the nscd daemon has been reset.
NEXT
after that is done please power down your modem wait 30 secconds and then power down your router
then turn your computer off
turn the modem and router power back on and wait for 5 mins.
then start the computer back up
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