Originally Posted by
wayneyg
I got a call and some paperwork sent to me from a company called 'The Claims Guys' offering to reclaim some bank and credit card charges for me. I didn't think I had much to claim back so filled out the forms and left it as that.
Got a letter back the other day saying that they got an offer from my bank offering nearly £700. Downside is I have to pay the claims company £260 but checking over the paperwork that was sent with the cash offer, the bank asked to fill out the form and send it back to them in the envelope provided, which the claims team have substituted for their own.
My question is, can I send the signed form directly to the bank and get the cheque sent to me or do I have to send it back to the claims company?
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