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Thread: SeedUnlimited.com support BLOWS

  1. #1
    I decided to add a 2nd seedbox to my current seedbox with another provider, so i got one from SeedUnlimited.com well i cant find the FTP server nor the SFTP server nor ftp over ssl (as it states on sales page you get all of these).

    the weak web file system has a 1.5gb upload limit which is useless for me.

    here is the reply from support (ive looked on every page i can find there is no info on FTP including my account page, ive even done a port scan on my box and only 3 non ftp ports are open ( 80, 443, 22) no my user/pass does not work for sftp on port 22 ):


    from me:

    why is there NO FTP on my seedbox??..the speed is so slow of web interface and the torrents are slow if this cant be fixed id like a full refund

    i think its capped at 10mbit also btw

    http://xxxxx.seedunlimited.com/

    no ftp!


    Eric Posted On: 21 Sep 2010 8:03 PM
    Yes there is ftp.
    See account page for ftp info.

    Its not capped and there is no refunds.

    Eric,
    Seed Unlimited Support

    I had to update this reply from support i showed them the results of my port scan and this was his reply (at the bottom):

    Interesting ports on xxxxxxx (xxxxxx):
    Not shown: 818 filtered ports, 179 closed ports
    PORT STATE SERVICE
    22/tcp open ssh
    80/tcp open http
    443/tcp open https

    Nmap done: 1 IP address (1 host up) scanned in 98.70 seconds


    -----------------

    We do not authorize you to do any sort of scans on our server.

    Eric,
    Seed Unlimited Support
    Last edited by seeder22; 09-22-2010 at 12:55 AM. Reason: Automerged Doublepost

  2. BitTorrent   -   #2
    Poster
    Join Date
    Nov 2009
    Location
    .au
    Posts
    363
    When will you guys learn who the scammers are

  3. BitTorrent   -   #3
    i have a gigabit 160 with these guys and its been fine for the price.up to 20-30mb down up to 15mb up 24

    your FTP info is in the account part of the site???

  4. BitTorrent   -   #4
    You get SFTP and FTP (not ftp over ssl, nowhere on our description does it say that, sftp and ftp over ssl are not the same thing).
    The (S)FTP info is emailed to you in the welcome email, its also located on the account page.
    There is no 1.5GB upload limit, where are you getting this from?

    The problems you are getting are a result of your IP getting banned by the firewall for doing unauthorized port scans.
    Please change your IP and use the ftp info in the account page.

    Yes the FTP info is in the account page, screenshot as proof.


    I don't know why you came here to give us a bad review.
    I replied to your support request right away and told you where to find the ftp info.
    You never said you couldn't find it on the account page.
    None of our servers have ever been capped, we only use unmetered servers.

  5. BitTorrent   -   #5
    Poster BT Rep: +3
    Join Date
    Mar 2008
    Posts
    27
    their support is non existent though.2 tickets i have in support but still no reply as to why i cant logon to my account

  6. BitTorrent   -   #6
    Quote Originally Posted by leedspete View Post
    their support is non existent though.2 tickets i have in support but still no reply as to why i cant logon to my account
    You submit tickets in the middle of the night (USA time).
    I was sleeping.

  7. BitTorrent   -   #7
    CevapsizSorular's Avatar Poster BT Rep: +20BT Rep +20BT Rep +20BT Rep +20
    Join Date
    May 2009
    Posts
    253
    They are sx of sx i have ever seen. Max upload speed 3-4 mb/s. And it is 1 gbps. Think about it. Don't give your money for free.

  8. BitTorrent   -   #8
    Clean little helper BT Rep: +12BT Rep +12BT Rep +12
    Join Date
    May 2007
    Location
    At work
    Posts
    350
    They seem to be hosted in the USA, so if there are few peers from there, expect not so great speeds.

  9. BitTorrent   -   #9
    I also did not like Seedunlimted support OR seedbox SPEEDS eitehr...plus they took 2 days to setup my account..im with rapidpeer.com now and been happy for about 3 months. xirivk is also good. DO NOT USE SEEDUNLIMITED

  10. BitTorrent   -   #10
    Quote Originally Posted by seeder22 View Post
    I also did not like Seedunlimted support OR seedbox SPEEDS eitehr...plus they took 2 days to setup my account..im with rapidpeer.com now and been happy for about 3 months. xirivk is also good. DO NOT USE SEEDUNLIMITED
    You get your account instantly after payment by our automated system, we do not manually setup accounts like other providers.

    EDIT: I just noticed you are the OP.
    I checked your account and your account was setup 4 minutes after payment.
    Why are you trying to spread lies?? yet you still keep your account with us.
    Last edited by seedunlimited; 10-08-2010 at 07:15 PM.

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