Ntl Broadband Uk...new Limits Put In Place

**Nikeus** · 02-08-2003, 03:30 PM

as you may have heard if you live in the uk that ntl have sneakily changed there general use policy
here under 2.h there is now an ammendment.
this means you get 2hours and 25minutes roughly of full download speed on a 1meg connection.

I suggest you get onto oftel about this and complain:
oftel

and while you are at get to watchdog and complain... power to the people
this is what i put into the oftel form and watchdog form:

i have been sold a service giving unlimited access of 1 megabit downloads by ntl at £34.99 a month and they have now changed there general use policy allowing a total of 1gigabyte of information per day that equates to 2hours and 20minutes roughly of using the full service advertised, i was not informed of this change and find it highly unfair on the consumer.

please post this info anywhere and get as many people as you can to send a complaint to oftel as you can.

**Curley** · 02-08-2003, 03:37 PM

So will that effect me? I'm on 128K.

Can't believe there doing this

**Nikeus** · 02-08-2003, 03:39 PM

nope in my reckoning that means if your comp is going 24/7 it will have to go at 11.5k donload to use the whole bandwith, so it wont affect you really i should imagine.. just the 600k and 1meg users

**Curley** · 02-08-2003, 04:36 PM

Thanks.

I'm going to complain anyway, because I was thinking of upgraging.

**y.o.d.a** · 02-08-2003, 04:48 PM

i was also thinking of upgrading.. i better send them a e-mail

**TEZZ** · 02-08-2003, 09:55 PM

Screw em!

Im still gonna take what I want when I want.
They will have phsically cap my downloads or cut me off to stop me.

Then They will lose my money cuz I`ll just go somewhere else.

This is how Britain lags behind in the Internet community, They just cant handle the demand.

And NTL are trying to sell us 2MB LOL what a joke.
They Fooked up, time for a hostile takeover im guessin.

"lets alienate some of our customers!!"
Some joker actually thinks this is the best way to solve some of their growing problems.

BOOOO!!

TEZZ

**J'Pol** · 02-08-2003, 10:09 PM

From you link

"Normal use" of the service is defined as up to 1 gigabyte downstream of data transfer daily (which equates to approximately 200 music tracks, 650 short videos, 10,000 pictures or around 100 large software programmes downloaded per day).

I hear what you are saying. However I am fairly ignorant of these matters. Is 1 gigabyte of downloading per day unreasonable. I have the 600k version and I seldom seem to use all of the bandwidth, even with two computers using it at the same time.

Could you tell me when this changed as I am not aware of what it was before.

Cheers

JimF

**mrcall1969** · 02-08-2003, 10:20 PM

I think that what you are being charged is excessive anyway. I pay £18 per month with pipex for 512K (I think, I connect at 576.0kbps) broadband and I dont think I have a cap.