I was thinking the same thing about the neighborhood. I have to wonder how much of his response to the attack was reflex from having to defend himself (and possibly others) while growing up. Judging from the actions (and words) of the customers and employees, I think the restaurant is in a bad part of NY.
As for suing McDonalds, it is unlikely he will be able to afford a lawyer (unless someone sees this video and does it pro-bono) who would stand a chance against the army of corporate lawyers on retainer. And if this video had not made it to public attention, he would have NO chance at all of recourse.
Again, those "women" had absolutely NO reason to be behind the counter other than physical violence on the employee(s). IMO, their actions (which they were charged with) were similar to entering a person's home to physically harm someone. They no longer have the same protections as if he grabbed the metal-thingy and approached them in the lobby area. As someone who has worked in restaurants, I can tell you it is VERY threatening when a customer crosses that line.
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