a little letter to giganews

[pokitisme]

[Fwd: Re: [Giganews Support] Re: dmca]

pok
May 28 18:46

This is a multi-part message in MIME format.

-- Forwarded part --

Giganews Support wrote:
> ##- Please type your reply above this line -##
>
> Your request (#58926 <https://giganews.zendesk.com/requests/58926>)
> has been updated. Reply to this email if you have additional comments.
>
> *Adam D*
>
> May 28 13:40
>
> Hello,
>
> We apologize you are having an issue with downloading content.
>
> When you notice articles are missing, receive errors stating they are
> incomplete or out of retention, downloading much more slowly than
> other files, or stop downloading altogether, it may be due to an issue
> with the articles themselves. Do you see error '430 article not
> found,' or '430 No Such Article'?. In some newsreaders you may see
> 'Header Failure' or 'File Decode Failure.'
>
> In order to see if this is the case, can you please send us a series
> of affected message IDs or an NZB file(s) so we can test their health
> on our servers?
>
> Thank you for you patience
>
> *pok*
>
> May 28 13:25
>
> i had a long standing account with giga for years--i have had to change
> due to the amount of post coming up incomplete or flat out downloading
> damaged and porously missing files due to ur dmca rules.i used to get in
> a group and could download even incomplete files but from what i saw
> before i stopped service u guys leave up listings for dmca files so the
> downloader gets the impression those files are there and even gets to
> download those files at their posted mb's but upon completion the files
> are listed as unrecognizable format and basically wasted band width--now
> if i was a block user i would have used up download gigs on files u have
> listed but that do not exist.so my question is---is this still ur
> practice of leaving dmca'ed content on the server for download while at
> the same time making the downloadable files unusable--this is a scammy
> tactic to pretend the files are on the server when in fact they are not
> as the original file but some how damaged so use is impossible.and
> please dont give me any guff about how the files are removed due to dmca
> as i already know that but for SOME REASON u leave the headers and the
> mb's listed with the file for download.i know some things are dmca'ed
> but others are just set for some reason to download almost perfectly
> then some where in between the download it becomes a damaged and as in a
> rar file unrecognizable even though it downloads as a .rar file.i would
> like to continue with giga so if u can offer me some discounted price at
> my last standing order status i would greatly reconsider---but 25$ for
> incomplete and damaged post is wrong and i can get virtually the same
> from most other servers---i have been with giga since 2006 or so and
> would like to continue ---if i was offered service at 15 or so a month i
> would reconsider but i get better now at a cheaper price on other
> servers--so give me a answer on my tech question and a update on the
> pricing offer---look over my history and ull see i was a good customer.
>
> This email is a service from Giganews Support. Delivered by Giganews
> <http://www.giganews.com>.
>
so what about the price issue and im not a noob i understand the 430 and
such.




then they ask howSATISFIED I WAS SO IM SENDING THIS



This ticket has been rated as Bad, I'm unsatisfied
With the following comment:

as u can see i asked for a price reduction on service to continue me customer standing due to issues listed--this dmca stuff and ur staff that i emailed are a serious issue first off the staff give me a lame ass "430" remarke when i ask why giga allows downloads of dmca'ed files--what this means is giga dmca's a file and instead of removing the header as well they leave a remnant of the file to download----this remanent is a unusable file and is downloaded as the format posted such as a.rar file--meaning that if i had a block account i would have used up mbs on a file u have removed due to dmca but have left just enough to make it look as if it exsisted---and i ask again why leave a dmca file in the headers---i can give no example but check a regularly dmca'ed group and download any 1 days worth of headers and u will see my point---this is not a service or 430 issue it is gigas attemt to keep customers due to their eager attempts to please the dmca.i ask again i was a loyal customer---will i get a reduction in price for my continued customer-ship and what is ur answer on the missing/existing files i spoke of.














---------------------------------------------
notice how they treat me as if im some kind of noob and are so desperate to hold customers thatthe price issue is ignored as if i didnt send it---TWICE.they give me this unintelligent shit of its a 430 issue----here for those that dont know is what giga does
u get a nzb and try to download a file--u start the download and low and behold ur file downloads--but when u look at the download in progress u will see the file is downloading but at the same time it shows as 430---now all this time the file is listed in the group and does have a subject header for u to download---so on to the file ---u go to ur download folder and there is ur file/.rar--u single click it and it says its 50+ or - mbs----now u double click it and BOOM this file is a unrecognized format.what giga did was allow u to use up hd space / block account on a download it removes pieces from to damage for dmca-----they claim great retention but if u visited a dmca group all files dmca would be removed--and it looks empty so giga leaves the headers (which under dmca should be removed as well cause the file does not exist) and it appears the file is there and they even let u download a file which equalls the same size as the file that was dmcaed--so u get a sizable file that is usless.if i had ever payed for a block account then i would be trying at least twice to download these phantom headers that they do not remove---and just to prove im no noob here are my transfer stats from giga





09/17/2006 09/18/2006 1.08 1,849,379,593 1.85
09/18/2006 10/18/2006 29.24 840,532,964,290 840.53
10/18/2006 11/18/2006 31.04 476,882,780,759 476.88
11/18/2006 12/18/2006 30.00 554,381,846,707 554.38
12/18/2006 01/18/2007 31.00 564,653,581,411 564.65
01/18/2007 02/18/2007 31.00 446,123,585,055 446.12
02/18/2007 03/18/2007 27.96 872,531,899,246 872.53
03/18/2007 04/18/2007 31.00 953,044,740,212 953.04
04/18/2007 05/18/2007 30.00 607,585,474,789 607.59
05/18/2007 06/18/2007 31.00 631,811,758,800 631.81
06/18/2007 07/18/2007 30.00 646,570,780,506 646.57
07/18/2007 08/18/2007 31.00 874,853,957,696 874.85
08/18/2007 09/18/2007 31.00 859,487,434,720 859.49
09/18/2007 10/18/2007 30.00 970,237,766,270 970.24
10/18/2007 11/18/2007 31.04 1,035,132,812,650 1,035.13
11/18/2007 12/18/2007 30.00 924,588,818,167 924.59
12/18/2007 01/18/2008 31.00 917,768,475,301 917.77
01/18/2008 02/18/2008 30.99 1,144,823,705,436 1,144.82
02/18/2008 03/18/2008 28.96 937,437,194,342 937.44
03/18/2008 04/18/2008 31.00 870,965,478,508 870.97
04/18/2008 05/18/2008 30.00 955,253,618,688 955.25
05/18/2008 06/18/2008 31.00 950,486,979,034 950.49
06/18/2008 07/18/2008 30.00 892,858,886,192 892.86
07/18/2008 08/18/2008 31.00 944,695,903,438 944.70
08/18/2008 09/18/2008 31.00 968,042,697,782 968.04
09/18/2008 10/18/2008 30.00 616,781,748,862 616.78
10/18/2008 11/18/2008 31.04 793,854,677,468 793.85
11/18/2008 12/18/2008 30.00 656,516,954,590 656.52
12/18/2008 01/18/2009 31.00 948,915,392,203 948.92
01/18/2009 02/18/2009 31.00 737,221,143,783 737.22
02/18/2009 03/18/2009 27.96 743,377,705,665 743.38
03/18/2009 04/18/2009 31.00 1,181,445,666,123 1,181.45
04/18/2009 05/18/2009 30.00 1,111,649,538,559 1,111.65
05/18/2009 06/18/2009 31.00 782,528,700,138 782.53
06/18/2009 07/18/2009 30.00 765,043,969,419 765.04
07/18/2009 08/18/2009 31.00 1,063,969,316,085 1,063.97
08/18/2009 09/18/2009 31.00 1,192,204,203,512 1,192.20
09/18/2009 10/18/2009 30.00 915,657,608,226 915.66
10/18/2009 11/18/2009 31.05 1,309,182,337,841 1,309.18
11/18/2009 12/18/2009 30.00 1,059,176,692,238 1,059.18
12/18/2009 01/19/2010 31.99 1,225,567,803,403 1,225.57
01/19/2010 02/19/2010 31.00 786,754,743,986 786.75
02/19/2010 03/19/2010 27.96 676,899,253,297 676.90
03/19/2010 04/19/2010 31.00 620,318,362,585 620.32
04/19/2010 05/19/2010 30.00 736,771,492,890 736.77
05/19/2010 06/20/2010 32.00 652,394,830,456 652.39
06/20/2010 07/23/2010 33.00 420,048,048,592 420.05
07/23/2010 08/23/2010 31.00 514,790,053,424 514.79
08/23/2010 09/23/2010 31.00 570,341,068,557 570.34
09/23/2010 10/23/2010 30.00 385,830,485,799 385.83
10/23/2010 11/25/2010 33.04 332,014,131,973 332.01
11/25/2010 12/25/2010 30.00 491,848,236,259 491.85
12/25/2010 01/25/2011 31.00 439,284,290,100 439.28
01/25/2011 02/28/2011 34.01 368,796,375,270 368.80
02/28/2011 04/1/2011 31.95 334,122,637,273 334.12
04/1/2011 05/1/2011 30.00 226,549,185,367 226.55
05/1/2011 06/1/2011 31.00 483,985,781,417 483.99
06/1/2011 07/1/2011 30.00 293,926,914,061 293.93
07/1/2011 08/1/2011 31.00 260,902,051,690 260.90
08/1/2011 09/2/2011 32.00 180,604,372,500 180.60
09/2/2011 10/3/2011 31.00 370,854,764,374 370.85
10/3/2011 11/7/2011 35.04 225,450,739,309 225.45
11/7/2011 12/7/2011 30.00 424,121,904,871 424.12
12/7/2011 01/7/2012 31.00 226,851,727,048 226.85
01/7/2012 02/9/2012 33.00 322,512,819,523 322.51
02/9/2012 03/9/2012 29.00 14,476,806,061 14.48
03/9/2012 04/13/2012 34.96 260,852,222,629 260.85
04/13/2012 05/20/2012 37.00 461,748,247,826 461.75
05/20/2012 07/5/2012 46.00 374,005,116,883 374.01
07/5/2012 09/12/2012 69.00 1,021,356,840,172 1,021.36
09/12/2012 10/12/2012 30.00 555,214,150,199 555.21
10/12/2012 11/14/2012 33.04 1,191,714,389,055 1,191.71
11/14/2012 12/14/2012 30.00 801,870,771,364 801.87
12/14/2012 02/13/2013 61.00 498,436,223,557 498.44
02/13/2013 03/21/2013 35.96 254,681,455,074 254.68
03/21/2013 04/21/2013 31.00 370,154,989,019 370.15
04/21/2013 05/24/2013 33.00 362,406,381,625 362.41
05/24/2013 06/24/2013 31.00 589,615,148,306 589.62
06/24/2013 07/24/2013 30.00 130,607,071,063 130.61
07/24/2013 08/24/2013 31.00 551,839,536,748 551.84
08/24/2013 09/24/2013 31.00 309,119,348,471 309.12
09/24/2013 10/24/2013 30.00 174,657,931,299 174.66
10/24/2013 12/28/2013 65.04 1,304,573,691,391 1,304.57
12/28/2013 02/28/2014 61.99 9,428,934,288 9.43
09/17/2006 02/28/2014 2,720.34 54,528,429,503,358 54,528.43
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youll notice the 2006 and i was using free servers since about 2001 or before.giga was my first paid account --i liked giga but there price sucks and since i use newshosting mostly now i get only 10 days less retention for half the price-u see im not the type of person who enjoys losing stuff--i dont sell on craigslist or ebay because a item i own is mine--i dont sell or trade my guns --they are mine if i have to pawn something its out in the quickes amount of time and ive only pawned some guns 2 times in the last 2 years and had over 2000 dollars worth out in less than 4 months.so losing giga pisses me off but sometimes u have to make a stand for whats right and their scammy activity sucks-if they reduce the price ill stay but otherwise FUCK EM


giga---2124 days binary retention $24.99 more grougs but lots missing due to censorship and dmca type activities-some groups are virtually empty for months---notice my download stats on giga to see when the dmca ramped up


newshosting---2114 days of retention 14.95 a little less groups and retention--still dmca removal but a bit less and on the header issue i have not checked that out













oh and heres my newshosting info--just a snippet

2014-05-24 $14.95 $14.95 $0.00
2014-04-24 $14.95 $14.95 $0.00
2014-03-24 $14.95 $14.95 $0.00
2014-02-24 $14.95 $14.95 $0.00
2014-01-24 $14.95 $14.95 $0.00
2013-10-24 $14.95 $14.95 $0.00
2013-09-24 $14.95 $14.95 $0.00
2013-08-24 $14.95 $14.95 $0.00
2013-07-24 $14.95 $14.95 $0.00

2006-03-02 $14.95 $14.95 $0.00
2006-02-02 $14.95 $14.95 $0.00

[usersname]

In a Word - No one Cares - Not happy? Leave - Simple!!

Besides I couldn't read all of it without reaching for my Asthma Pump!

You may want to brush up on your Grammar; before writing another long worded rant.

[pokitisme]

well it is to show deceptive practices that even u did not see---dont like the grammer well u have to understand this is the internet not a English class.by the way if u dont have the ability to control ur short attention span to the childish activity of playing with a new toy then seeing another shinny object thats a problem u must deal with.and i understand uve never used lol or omfg o or 2 ! at the end of a sentence so i forgive u for being so noobish and having whats referred to as TROLLISH behavior.yea i admit it was a bit long winded but i have a problem with telling people one thing then constantly repeating it cause of how dumb i know they r.remember i talked nonstop on a drive through Indiana and ohio.now if u have something more to contribute to this thread such as the practices of other servers then contribute .and on ur other point no one cares---u dont know me --i dont care who cares i do it cause i want to--have u seen how i dress--im not one for trying to impress others i do cause i want to----( redundancy )--check the stickers on the back of my car--i made the vid find it.

[megabyteme]

well it is to show deceptive practices that even u did not see---dont like the grammer well u have to understand this is the internet not a English class.by the way if u dont have the ability to control ur short attention span to the childish activity of playing with a new toy then seeing another shinny object thats a problem u must deal with.and i understand uve never used lol or omfg o or 2 ! at the end of a sentence so i forgive u for being so noobish and having whats referred to as TROLLISH behavior.yea i admit it was a bit long winded but i have a problem with telling people one thing then constantly repeating it cause of how dumb i know they r.remember i talked nonstop on a drive through Indiana and ohio.now if u have something more to contribute to this thread such as the practices of other servers then contribute .and on ur other point no one cares---u dont know me --i dont care who cares i do it cause i want to--have u seen how i dress--im not one for trying to impress others i do cause i want to----( redundancy )--check the stickers on the back of my car--i made the vid find it.

You may be able to convince yourself that grammar does not matter in a forum, but you sent a business correspondence that makes you look like a complete buffoon. Surely, they dismissed you as a moron, or more likely, a moron using his mom's account.

[usersname]

well it is to show deceptive practices that even u did not see---dont like the grammer well u have to understand this is the internet not a English class.by the way if u dont have the ability to control ur short attention span to the childish activity of playing with a new toy then seeing another shinny object thats a problem u must deal with.and i understand uve never used lol or omfg o or 2 ! at the end of a sentence so i forgive u for being so noobish and having whats referred to as TROLLISH behavior.yea i admit it was a bit long winded but i have a problem with telling people one thing then constantly repeating it cause of how dumb i know they r.remember i talked nonstop on a drive through Indiana and ohio.now if u have something more to contribute to this thread such as the practices of other servers then contribute .and on ur other point no one cares---u dont know me --i dont care who cares i do it cause i want to--have u seen how i dress--im not one for trying to impress others i do cause i want to----( redundancy )--check the stickers on the back of my car--i made the vid find it.

Sorry - Stopped reading on the 2nd sentence (or at least I think it was a sentence)

[IdolEyes787]

well it is to show deceptive practices that even u did not see---dont like the grammer well u have to understand this is the internet not a English class.by the way if u dont have the ability to control ur short attention span to the childish activity of playing with a new toy then seeing another shinny object thats a problem u must deal with.and i understand uve never used lol or omfg o or 2 ! at the end of a sentence so i forgive u for being so noobish and having whats referred to as TROLLISH behavior.yea i admit it was a bit long winded but i have a problem with telling people one thing then constantly repeating it cause of how dumb i know they r.remember i talked nonstop on a drive through Indiana and ohio.now if u have something more to contribute to this thread such as the practices of other servers then contribute .and on ur other point no one cares---u dont know me --i dont care who cares i do it cause i want to--have u seen how i dress--im not one for trying to impress others i do cause i want to----( redundancy )--check the stickers on the back of my car--i made the vid find it.

I see your making excuses.To my understanding people don't make excuses for being right.
As for the internet not being "an English class" most everything in life is both a class and a test,both in which you are apparently failing.

Anyway and please feel free to correct me if I'm wrong,what you seem to be saying is that you are purposely trying to appear retarded.
Is that like the cool thing to do now?

As for me "trolling",it was a legitimate comment about a legitimate concern.If it doesn't fit neatly into whatever you are talking about then big fucking deal.Take it up with God for giving me free will or something.

[Skiz]

tl;dr?

[megabyteme]

From the responses you are receiving here, pokeitinme, even you may be able to comprehend what your end result at Giganews was. Even if your point was entirely valid (nobody here can tell/cares to find out), your intended audience laughed you off. Somebody probably forwarded it to their friends/family as "How NOT to write a business letter".

Let me break it down for you:

1. Write in a clear, professional manner.
2. Make your points clear.
3. Make it clear what you wish to accomplish.
4. Reread and edit. If uncertain, have someone else proofread for you.
5. Present your correspondence to the recipient and wait for results.
6. If results are unsatisfactory, contact their supervisor with the same document.
7. Since your first letter/email was professional and clearly states your objectives, the supervisor will be FAR more inclined to see to it that your problem is resolved.

OR
1. Send a rambling, unclear, childish-looking document that will get everyone laughing at you.
2. Post in a forum which will get everyone laughing at you.
3. Cry that nobody understands you, but you are above criticism.
4. Repeat indefinitely.

[pokitisme]

dam i hit a sensitive nerve.i believe the term here is shorthand something commonly used in text messaging.but its all ok this is a forum of which a discussion has now been made.spelling or not the point has now been made and now others can compare their aspects of giganews and other servers practices.as to business correspondence and such---yea ur right//// (you're) lol .i see know this is as if it was a aol chat room.so i get that point as well.as to moron point call me what u want if it makes u feel good--im all about trying to bring others out of the doldrums of ordinary life and raise their spirits if even in just a imaginary world be it congratulation on a game or disapproval in a forum.i made the point and now a conversation has been started.and it was not a excuse it was to show those of lesser intellectual capacity the point of the letter---point giga leaves headers that are dmca'ed---instead point got confused with English class by some 1 who wanted to rant instead of contribute---yea the response pissed me off in the terms of not getting the point but if u all are wanting to carry on about other subjects than the point of the letter/oiginal post -then continue but i wont continue practices that would be frowned upon in other areas (i.e. read between the lines) . i know some of u r waiting for be to go ballistic but sorry cant do it their are other things in life worth doing such as updating aim----not aol (for those less intelligent or just to dumb to know in that field)----- to see whats new.im spending this time cause i have this time to spend.and it is now spent---time to download and search.now go and download some of my nzb's thats where im headin after binsearch thanks for responding.by the way refer to my .nfo's i use proper grammar when needed--not needed here--sorry if that hurts

[megabyteme]

dam i hit a sensitive nerve.

Yeah, the kind that causes migraines.