My Zoom cable modem died some time Saturday night or Sunday morning. I figured it was an issue with Comca$t since the lights on the modem were blinking in a looping pattern. I've seen this a few times over the years. I usually pull the power, coax and cable going to router. Then reconnect coax and power and modem will boot up fine. Then reconnect router. That was not working. Called Comca$t Sunday afternoon and they said everything was fine on their end. The best they could do was send someone to my house Monday afternoon to check cables and splitter, then finally modem. I told them that all of the cables are fine and there is no splitter (I installed an Electroline 8-port DropAMP). The Zoom cable modem is mine, so I went to BestBuy and bought a new modem to try out. Installed the modem and called Comca$t back to give them MAC and model#. After they updated the modem software it was up and running.
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