Norton Antivirus

[fkdup74]

Originally posted by orcutt989@6 July 2004 - 17:41
Thank's alot for helping everyone. But i reinstalled when i had the problem last year, and it didnt do anything. And i am afraid if i uninstall, it will mess up my subscription, and 20$ down the drain.

nah, it wont mess with your subscription
i have done complete windows re-installations,
and yeah, sometimes i have had to contact symantec to re-instate it, but...
if its legit it will be no prob
they will have you cleared up in day or so,
and you wont lose any protection because they give ya a couple of months free on the install
(that gives ya plenty of time to get the subscription active)

copy your product ID and all that before you uninstall
go to help>about nav and jot down your account #
and just for shits and giggles...
go to help>product registration and copy that # as well
you will have all the info you need then

[orcutt989]

Originally posted by Joakim Agren@7 July 2004 - 03:05
Hello!

This happened to me to with NAV 2004 PRO and it was the cause of a Trojan that turned off Autoprotect. Go into NAV options and turn on Autoprotect again and click ok. It will still show it is disabled but then run a complete system scan and if it finds anything try to delete it if it cannot then atleast quarantine it and it will do no harm. Then shut down NAV and re-start the computer and it should be working fine again!. Then if you like you can read on Symantecs website how to manually remove the files that NAV could not delete for you and do it!

thanks for all the help, i dont think it is a trojan virus. i am pretty sure what is and isnt on my computer, and what is abnormal. it isnt auto protecting because the ccapp.exe doesnt start with windows. it could be a trojan, but i'm pretty sure it isnt. i just bought a new subscription a couple days ago because it was going to run out at the end of this month.