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Thread: Usb Port Problem, Please Help!

  1. #1
    exo_body's Avatar Poster
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    ok, i recently had to have my hard disk reformated and windows home edition installed again, due to a virus. however, now every time i plug in my mp3 player, or my digital camera into the usb ports i get this message in a wee bubble on the task bar:
    "HI-SPEED USB device plugged into non-HI-SPEED USB Hub
    a hi-speed usbdevice is plugged into a non hi-speed usb hub"

    ive searched google for the answer and on the windows site it said that by installing service pack 1, it will solve the problem, but i already have it installed.

    so does any one know what patch or what i should install that will fix this problem. i never had it before, only now

  2. Software & Hardware   -   #2
    uNz[i]'s Avatar Out of order
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    Did you reinstall your motherboard drivers after the reformat?

    Sounds like your USB 2.0 ports are only running at USB 1.X

  3. Software & Hardware   -   #3
    exo_body's Avatar Poster
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    i dunno, my uncle reinstalled everything.
    it also says:
    you must add a high speed usb controller to this computer to obtain maximum performance

    how can i find out if the drivers have been installed?
    thanks

  4. Software & Hardware   -   #4
    peat moss's Avatar Software Farmer BT Rep: +15BT Rep +15BT Rep +15
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    Check in device manager, to see . Press windows key and pause key .Then click hardware. Also try windows update to see if it has a driver update.

  5. Software & Hardware   -   #5
    uNz[i]'s Avatar Out of order
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    Control Panel > System > Hardware tab > Device Manager button > Universal Serial Bus Controllers.

    Check the brandname of the controller drivers.
    For example, I have a mobo with a VIA chipset. So my USB controller uses VIA drivers.

    Edit: If there was no problem before the reformat, then your mobo driver CD should have the driver you need.

  6. Software & Hardware   -   #6
    Chewie's Avatar Chew E. Bakke
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    XP's SP1 has support for USB2, so mobo drivers aren't needed - is SP1 installed?
    There isn't a bargepole long enough for me to work on [a Sony Viao] - clocker 2008

  7. Software & Hardware   -   #7
    exo_body's Avatar Poster
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    (sorry im only replying now, was at work) yeah i have SP1 on the computer.
    right they are:

    Universal serial bus controllers, then under that 3 are called "standard open HCD USB host controller" and another 2 are called "USB root hub"

  8. Software & Hardware   -   #8
    uNz[i]'s Avatar Out of order
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    Originally posted by Chewie UK@9 August 2004 - 04:02
    XP's SP1 has support for USB2, so mobo drivers aren't needed - is SP1 installed?
    exo_body said SP1 was installed in his initial post.
    That's what made me suspect this is most likely a mobo driver issue, Chewie.

  9. Software & Hardware   -   #9
    exo_body's Avatar Poster
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    ok, umm so do you have any suggestions on what i should do?

  10. Software & Hardware   -   #10
    uNz[i]'s Avatar Out of order
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    Try updating the existing USB drivers to the ones on the mobo CD?

    If that doesn't work (and this is just a hunch... but maybe it'll wake windows up to the fact they're USB 2.0 ports) right click on the USB devices in Device Manager and select Scan for hardware changes.

    If that doesn't fix it, I'm stumped until I can ask my PC hardware teacher.
    Let me know how you get on.

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