Your Ad Here Your Ad Here
Results 1 to 9 of 9

Thread: lsass.exe Systems Error

  1. #1
    matt526's Avatar Poster
    Join Date
    Apr 2004
    Age
    36
    Posts
    409
    I just did a systems restore on my father in-laws HP Computer with Windows XP_Home, it was a real mess
    He was running high speed internet, with no antivirus or anti spy-ware software for a good year.
    Anyway after I did the systems restore from the files stored on a back up section of his hard drive, windows begins to start, but then I get a
    Systems Error:
    lsass.exe
    When trying to update password the return status indicates that the value provided for the correct password is incorrect

    Then it will restart the Computer and do it all over again.
    As far as I know he has never had a password to get into the computer.
    Can anybody lead me in the right direction.

    Thanks

    By the way I know I will have to reinstall windows, but his computer did not come with a restore CD all the restore files are on his hardrive
    so if there is any way to boot from that section of the harddrive that would be great.
    Last edited by matt526; 03-13-2005 at 10:28 PM.

  2. Software & Hardware   -   #2
    Izagaia's Avatar Her angel of darkness
    Join Date
    Jul 2003
    Location
    Beyond midnight, near you, in darkness...
    Age
    46
    Posts
    709
    "lsass.exe" is a system process of the Microsoft Windows security mechanisms. It specifically deals with local security and logon poliices.

    Rather than using System Restore (which is a maybe it will work, maybe not proposition at best that really does not solve your problem), perhaps it would be a far better alternative to actually remove what ails the system in the first place.

    You download and run any number of freeware anti-virus, trojan and spyware scanning applications. Use the results to take you to the problem itself and deal with them individually. System Restore does not actually delete any files but only reverts the system back to a "check point" or a previous configuration. Any files accumulated remain in the meantime to possibly still cause further harm.

    If your system ran fine (meaning fine as in you could logon alright) previously, undo your system restoration and install a shareware application called "Counterspy" from http://www.sunbelt-software.com . While it would only be an unregistered evaluation copy, you could utilize it to scan/purge your system of malwares and uninstall any applications interfering with normal operation and then use its various tools to solve any of the system's settings problems. Of course this is a software-based solution that is not guaranteed to work. Someone else may be able to prescribe a technical fix of sorts.

  3. Software & Hardware   -   #3
    Harsh!'s Avatar n00b
    Join Date
    Oct 2004
    Location
    New Zealand
    Posts
    551
    Heres the full version of CounterSpy.....


    ed2k Link - Counterspy.1.0.25 - 11.11 MB

  4. Software & Hardware   -   #4
    Harsh!'s Avatar n00b
    Join Date
    Oct 2004
    Location
    New Zealand
    Posts
    551
    Tried booting into SafeMode and running a few cleaners etc??

  5. Software & Hardware   -   #5
    matt526's Avatar Poster
    Join Date
    Apr 2004
    Age
    36
    Posts
    409
    Quote Originally Posted by Harsh!
    Tried booting into SafeMode and running a few cleaners etc??
    Yes I tried safe mode and everyother mode with no luck
    I can't get into windows no matter what I do.

  6. Software & Hardware   -   #6
    Harsh!'s Avatar n00b
    Join Date
    Oct 2004
    Location
    New Zealand
    Posts
    551
    Unplug the power cord to your comp for 30 seconds and then retry starting windows.....
    Just having a nosy now for a few solutions
    Got a Windows CD handy by any chance??
    I know you said this is one of those bloody "intergrated" window installs

  7. Software & Hardware   -   #7
    Harsh!'s Avatar n00b
    Join Date
    Oct 2004
    Location
    New Zealand
    Posts
    551
    ok...
    Ive got news for you and its all bad....

    Having looked through various answers they all come to the same conclusion, a completely clean re-install, although you could try having a look and see if using any of the suggestions on this page helphttp://www.kellys-korner-xp.com/win_xp_passwords.htm

    Try googling for the error message your getting
    lsass.exe - When trying to update password the return status indicates that the value provided for the correct password is incorrect

    I gotta ask, was it necessary to do this??

    Anyway after I did the systems restore

    EDIT: Try this link.....

    http://www.derkeiler.com/Newsgroups/...3-12/4593.html


    and this one

    http://support.microsoft.com/default...b;en-us;307545
    Last edited by Harsh!; 03-13-2005 at 11:57 PM.

  8. Software & Hardware   -   #8
    McrslV's Avatar Hammer Smashed Face
    Join Date
    Jun 2003
    Location
    who me?
    Age
    45
    Posts
    1,650
    its a sasser virus i do believe. you need a scanner that will scan prior to boot up

  9. Software & Hardware   -   #9
    matt526's Avatar Poster
    Join Date
    Apr 2004
    Age
    36
    Posts
    409
    Yep, it was necessary
    And yes I will probably reinstall windows
    From a CD I have for my computer
    I was hoping for a quick fix but from what I have found on google
    It doesnt look that good

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •