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Thread: Failed to uninstall the device. The device may be required to boot up the computer.

  1. #1
    tesco's Avatar woowoo
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    I'm having problems with my scanner not being recognized in the software, even after restarting, so i decided to reinstall the driver.
    I noticed i have an "Unknown device" under imaging devices as well as my scanner, that i can't uninstall.

    Any way to get around this? I tried safe mode and it's the same.

    Windows XP Pro SP2.

  2. Software & Hardware   -   #2
    keyser_soze's Avatar Poster
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    I take it you don't have the scanner plugged in? maybe it wont uninstall while its still plugged in

  3. Software & Hardware   -   #3
    Snee's Avatar Error xɐʇuʎs BT Rep: +1
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    Quote Originally Posted by rossco
    I'm having problems with my scanner not being recognized in the software, even after restarting, so i decided to reinstall the driver.
    I noticed i have an "Unknown device" under imaging devices as well as my scanner, that i can't uninstall.

    Any way to get around this? I tried safe mode and it's the same.

    Windows XP Pro SP2.
    Find the registry entries for the drivers and remove them.

    Tricky business though.


    Are there no alternative drivers you can get? 'cos if you can only get it to recognize the device(s) as one scanner, even if it's a generic driver, it will probably be uninstallable.
    Last edited by Snee; 04-11-2005 at 09:31 PM.

  4. Software & Hardware   -   #4
    tesco's Avatar woowoo
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    I did get it to work. I've had this problem before.

    Was just wondering how I can remove that from device manager though 'cause it's kinda bugging me.

  5. Software & Hardware   -   #5
    peat moss's Avatar Software Farmer BT Rep: +15BT Rep +15BT Rep +15
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    Well you could format ! JK Did you try disabling first then reboot , then uninstall ?
    Last edited by peat moss; 04-12-2005 at 05:19 AM.

  6. Software & Hardware   -   #6
    tesco's Avatar woowoo
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    Quote Originally Posted by peat moss
    Well you could format ! JK Did you try disabling first then reboot , then uninstall ?
    Yep tried that.

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