Posted this on my forum but maybe some FST'ers have some ideas of how I should reply:
Selling my mp3 player, got this email:
To which I replied:HELLO,
I AM INTERESTEDIN THE PURCHASE OF YOUR ITEM
Creative JukeBox Zen NX Extra 60GB,
WHICH WAS ADVERTISED IN MY STORE BY
AMAZON.CO.UK,I WILL LIKE TO BUY THIS ITEM AND WILL BE
PAYING YOU VIA PAYPAL AND I WILL LIKE THIS ITEM TO BE
SHIPPED ASAP
ONCE PAYMENT IS CONFIRMED,AND WILL ARRANGE THE
SHIPPING LABEL WHICH YOU WILL USE IN DROP OFF TO ANY
FEDEX COURIER NEAR BY,IF YOU ARE INTERESTED, KINDLY
MAIL ME BACK WITH YOUR FULL NAME AND ADDRESS FOR
PAYMENT AS SOON AS POSSIBLE AND IT WILL BE SHIPPED TO
WESTERN AFRICA,THANKS.
BEST REGARDS
He replied:Thanks for your interest in the item for sale. Please use the Amazon
shop to purchase the item. There is no need to use Paypal, nor will I
use Paypal (or any method other than Amazon) for the sale of this
item.
If Amazon confirm that you have purchased the item I will gladly send
it ASAP. Otherwise there will be no sale.
Thanks.
ok,
i have made your payment, and i will like you to
get this item shipped via royal mail once you got
payment confirmation from amazon, and also i will not
be able to send you the fedex shipping lable at the
moment, and i will like you to ship the item via royal
mail today.
Up to then I was having trouble believing him but then Amazon sent me an email to clear everything up:
Dear Dave Cheese,
This is amazon.com new customercare we are very sorry for the inconvinience,
we will be sending your money into your amazon account immediately.
After Ben Jack\'s merchandise has been sent to him and after the merchandise is been sent, you should mail our customercare the tracking number for verification so that we can send the money to your account , end up the transaction on amazon and also send you a verification order confirmation.
Ben Jack is one of our truthfull buyers at our web page,and we will try to cash out your money from his credit card been registered
with us,so do not delay his merchandise because he complained to us that
the item is urgently needed, so once we cash the money out of his account the money will be transfered into your amazon account,sorry for the way we contact you we are having a little problem with our customercare which will soon be sorted out in few days time, so you can go and ship
the item.
Note..
You must not mail the buyer the tracking reference number, until you are told to do so, and also make sure you get back to us with the tracking reference number of the shippment to our customerservice at :
[email protected]
Buyers Shipping Address.
Ben Jack
14 sanni olabode street abule egba
Agege
lagos
Nigeria
23401.
Thanks
Manager.
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