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Poster
Hello
I have installed a USB Mini Scroller mouse with a wheel. It works fine on USB port and no problem. But, I get a yellow exclamation mark in one of the two entries under Mouse in the Device Manager.
These two entries are : HID-compliant mouse. I believe this is the USB connection and there is no yellow mark and no problems; the other entry is WHEEL MOUSE PS/2 MOUSE with the yellow exclamation mark. There is no mouse device connected to PS/2 port. When I remove the WHEEL MOUSE from the Device Manager it reinstalls itself when the PC is rebooted. So there is always a yellow exclamation mark against WHEEL MOUSE PS/2.
How do I resolve this issue so the WHEEL MOUSE PS/2 is no longer listed in the Device Manager. Please help. Thank you.
Regards
hdoshi
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04-12-2003, 12:53 AM
Software & Hardware -
#2
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04-12-2003, 01:54 AM
Software & Hardware -
#3
Poster
Hello KrackHead
I right click on Mouse > Properties > the message under Device status reads " This device is either not present, not working properly, or does not have all the drivers intalled. ( Code 24. )
Try upgrading the device drivers for this device. "
In fact, I did install the PS/2 software which came on a floppy with the Mouse. I still get the yellow exclamation mark. I think I need to remove the WHEEL MOUSE PS/2 MOUSE from the Windows. Any help ? Thank you.
Regards
hdoshi
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04-12-2003, 11:45 AM
Software & Hardware -
#4
Poster
Control Panel/Add Remove Programs, uninstall the mouse. If you installed a software package for the mouse then should be in there.
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