Update on my experience...had a $8.95 unlimited account...their fees went up & I enquired my account & was told I would remain on $8.95...them my fee went up to $10.95 so I enquired again...they said it was a mistake but couldn't get their billing company to readjust it...they cancelled my account & said re-signup using Paypal...but I told them that the option was only available at 50 gigs p.m...they offered to give me an upgrade 100 gigs p.m. at no extra cost...I don't download anywhere near 100 gigs in any month so I accepted...also signed up to a 6 month option that was a couple of bucks cheaper...
Their retention rates etc are still fine with me...
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Originally Posted by cldnails
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