I'm a bit sore from a conversation with a solicitor who phoned my work earlier today. Conversation went like this...
"Hello, My name is Fay, how can I help"
"I'm sueing you. I want to speak to a director"
"Ok sir, Can I have your name please."
"No. I want to speak to a director not a grunt"
"I need to take your name and at least an indication of what your problem is about before I pass you on"
"Are you denying me what I want. I'll sue you personally, and get you sacked in an instant you stupid call centre girl"
"I'm happy to pass you on Sir...but"
"No buts. No wonder you work in a call centre, did you even pass your GCSE's, get me a Director now"
"I can't pass you straight to a director but I can find someone who can help"
Shouted at me so nastily that I transfered him to my team leader and I never do that. He gave him main reception number.
Found out eventually that what he wanted was one of the things I deal with daily and if he'd not been such a bully I could have helped him, problem sorted, in about a minute flat.
Cunt.
Sorry.... its been on my mind all day.
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