Are you pressing Esc ? That would exit without saving . Sounds like your doing it right .
Active@ Password Changer shows the account's current settings in one column and the recommended settings in another;
- If you want to accept the recommended settings, and clear the password, just press [Y] to do that.
- You can also choose to change the new settings to something other than the recommended default values. To do this, use the Up and Down arrows keys to select a setting to be changed, and press the [Space] bar to enable or disable it.
Maybe some help here :
http://www.password-changer.com/passw-reset.htm
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