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Thread: Whatbox.ca review

  1. #21
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    Nah I'm done now, keanu said what I said except more friendly. You're a dick, you tried to hijack the thread by promoting your own shit (which you claim to have parted ways with anyways). You're just a sneaky underhanded cunt that I really wish I could filter from the web.

  2. BitTorrent   -   #22
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    Quote Originally Posted by keanu View Post
    Without being rude, I'm not sure I could consider it constructive. Saying "Sounds good, now check out my [former?] business" isn't entirely constructive IMHO.

    To be honest, you seem kind of contradicting...in another thread you said that advertising was prohibited on here, yet that seems to be what your first response was in here?

    Going through post history some more, it almost seems like you're trying to start flame wars - you're trolling in another Whatbox thread over here, as there your first response is also "X provider is better than Y". Further, I'd like to point out that calling people "idiots" and "morons" is fairly unprofessional - something that we'd never say to customers.

    We have considered offering public tickets, but at the moment we're choosing to keep it simpler until we can find a way to ensure that users still retain privacy in tickets. We'd much rather have a handful of 'community support' members who know (generally) what they're talking about answer any basic questions, than have tickets visible to all customers by default, where misinformation could be spread.

    Finally, you could certainly say we should check out various forums more often. It'd certainly be nice to help clarify any issues that appear in reviews, but personally, I get distracted rather easily. I'd rather wait until a thread appears in our referrer logs and check on it then instead of getting lost for hours in various forums when I could be working on support/new features/etc.
    Missed your post somehow. Sure it is constructive, the user clearly was happy with your services but wanted more. You (and Mike) seem to think this is some airy fairy little game - it ain't. It is a million dollar industry, and to some degree billion dollar (if you extend to VPS/dedicated). If it seems non-constructive to be competitive and make money, then maybe you shouldn't run a business...

    Advertisments are prohibited, which that other thread clearly is, not recommending a solution to someones problem. Calling people idiots and morons is completely professional, in reality, just not in the stupid "we deserve everything" attitude of America and some other places. It is a privilege to have a seedbox, not a right. If a customer is a moron and costing the company money instead of making it, then it isn't a customer the company should keep. People can get over being insulted very easily compared to getting over bankruptcy and large debt. So as insulting as Mike is, I don't really care cos I'm the one making money and his unprofessional little business will go down the drain when he fails to keep up with the market; and that is a bigger blow than I could ever make with words, even the c-bomb (and you said calling someone a moron was bad lol..)

    Lastly, seriously "Finally, you could certainly say we should check out various forums more often. It'd certainly be nice to help clarify any issues that appear in reviews, but personally, I get distracted rather easily. I'd rather wait until a thread appears in our referrer logs and check on it then instead of getting lost for hours in various forums when I could be working on support/new features/etc. " ? Did you miss the whole thing about this being one of 3 public forums on the whole internet that people read to check seedbox stuff?

    Forgot to say, it is funny how you all miss Aum talking about his Feral slot, how is that any different lol? Oh wait, it isn't.

    Anyhoo, I guess you have your way and I have mine. As long as you are happy I guess it works.
    Last edited by Thelen; 02-15-2011 at 10:35 PM.

  3. BitTorrent   -   #23
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    Just admit you were advertising and promoting your own business. Rather than offer any number of options you went straight to yours and only yours. You advertised, pure and simple.

    Professional or not I still make good money, offer a good service, and have a solid user base that you can't touch. I've acted the same way since we started nearly 2 years ago and business keeps coming in.

    So if calling you a cunt is bad business then I'll kep doing it because it's great for mine.

  4. BitTorrent   -   #24
    Vars
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    Thelen, the first four posts of yours in this thread—all of them before keanu joined in—are either promoting or discussing PM. You're advertising yourself. If you were actually interested in providing the user with alternatives, you could have given an unbiased response recommending any of the other major players in the industry. Mentioning just PM is not a recommendation, nor helpful.

    If you actually wanted to be helpful, you could have told the guy how to actually solve his problem. It's very obvious from his post that he didn't like the fact that his upload was capped at 2MB/s. As someone who claims to be a seedbox "industry expert," you should know pretty damn well that WhatBox's server.lu servers are unmetered and uncapped. Heck, it even says so on the WhatBox website. If you actually wanted to be helpful, you could have at a minimum mentioned that the 2MB/s probably shouldn't have been there, and suggest he open a ticket about it.

    Instead, you wrote "Good review," giving credence to the false 2MB/s cap, and devote the rest of your post to boasting about PM. You even specifically mention the "no 2MB/s limit" as a benefit of PM. Your sole purpose, anywhere you go, is to promote yourself and your interests. Which is fine; you created something and you want it to do well. However, there are boundaries and there are ethics, and you need to realize that they exist and that perhaps you should respect them. Otherwise you're just making an ass of yourself.
    Last edited by Vars; 02-15-2011 at 11:35 PM. Reason: Spelling

  5. BitTorrent   -   #25
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    If it actually was my business maybe I could admit to promoting it. But it isn't. It ceased to be mine more than 6 months ago, and while I was an employee up to a few days before my post (http://forums.whirlpool.net.au/forum...4833&p=46#r919) it was as much advertising as all your posts... I doubt you'll loose any business, in fact you might gain some from people that agree with your attitudes, but you are welcome to those types of people. It is funny to see you outgrown by companies started more than 6 months after yours, I guess you must be happy acting with the same mediocrity for those 2 years

    Onto being "helpful", there are a lot of dodgy providers that aren't always honest and will do things like limit the speed and only fix it if someone actually complains (a certain defunct host used to do this with active torrent limit). Knowing they use server.lu doesn't mean I know how they have setup their stuff (certainly not when I haven't tested them in over 8 months), and especially because it is pretty hard to accidentally limit a user to something like 2MB/s it beggars the belief they deliberately did it, hence my original (and still now) stance. Anyway, if there is a simple explanation like "zomg we used an old script, we used to limit but we don't any more" (though I doubt that, there has not been any mention of limits like that on their site since I tested them) maybe they could come forward (I know I'm coming very close to accusing them of doing aforementioned dodgy things, but I know how easy it can be for a script to mess up without you noticing, so I'd rather give the benefit of doubt).

    As for 'ethics', that is LOL considering we are talking about seedboxes. The scene from Fast and Furious Tokyo Drift comes to mind (where ""DK confronts Han in garage, and after pulling out a gun, tells Han that he put his honor and reputation on his line. Han tells him that "this is what we do", "") as well. Perhaps you guys aim is to not make an ass of yourself, mine was to provide a good service and make money. If I make an ass out of myself in the process I don't see how it matters, you are all random internet people anyway

  6. BitTorrent   -   #26
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    Quote Originally Posted by Thelen View Post
    If it actually was my business maybe I could admit to promoting it. But it isn't. It ceased to be mine more than 6 months ago, and while I was an employee up to a few days before my post (http://forums.whirlpool.net.au/forum...4833&p=46#r919) it was as much advertising as all your posts... I doubt you'll loose any business, in fact you might gain some from people that agree with your attitudes, but you are welcome to those types of people. It is funny to see you outgrown by companies started more than 6 months after yours, I guess you must be happy acting with the same mediocrity for those 2 years
    This is the only part that really warrants a response. Throughout the entire thread you have said "we" when referring to PM. And now yoe have nothing to do with them.

    Make up your fucking mind already. And just admit to being a dickbag who tried to hijack the thread, repeatedly and blatantly.
    Last edited by Six66Mike; 02-16-2011 at 11:16 AM.

  7. BitTorrent   -   #27
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    Wow, it really matters to you that I confirm your sad paranoia and need for attention doesn't it. Amazingly sad.

    Clearly after running a business for a year and saying "we" about a million times it is a habit that will take time to kick. I also don't "have nothing to do with them", but clearly even if I joined another seedbox company you'd sad I was still biased towards PM, so I won't bother explaining the concept of friendship and helping friends (maybe you don't have any? that'd explain your attitudes )

    You have as much to blame about hijacking the thread, you could have just pointed out I was doing it and left it at that. Instead almost 2 pages later you are still going on about it.

  8. BitTorrent   -   #28
    Quote Originally Posted by Thelen View Post
    especially because it is pretty hard to accidentally limit a user to something like 2MB/s it beggars the belief they deliberately did it, hence my original (and still now) stance
    Without knowing cherio's slot username, I can't actually look to see what caused it. However, any of our other users can confirm that we don't limit users to 2MB/s. A blind guess could be that a plugin malfunction could have triggered it, but even so, an rTorrent restart should revert any changes back to our defaults. Given that this is the only time I've heard of a cap appearing in ruTorrent (other than the 10...00 KB/s it automatically sets), I feel confident in saying that it's certainly an isolated incident.

  9. BitTorrent   -   #29
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    Sure, and as I said in my experience a lot of funky stuff happens so definitely I believe you

    If you are ever interested in having some scripts developed to check for things like this let me know it is on the list of stuff for us (SeedNet) to have developed so having someone to share the cost would certainly help. The main issue we (and I'm sure you have) is the terrible quality of ruTorrent in general. Going over disk/quota and it killing the link so users can remove torrents/data is a major pain but as of yet there won't be a simple fix

  10. BitTorrent   -   #30
    Thanks for good review !

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