parnthep
11-06-2008, 10:33 AM
Hi
Just want to share my experience with vectorial. After reading few posts about vectoral.info I decided to go for it. Initially, I though about host-IE. However, I’m just afraid to have to wait a month for my server to arrive. Since I will not use the bandwidth that much, 2.5TB a month seems to be ok. In addition, there is no setup fee compared to 70-80 euro on hose-IE. So it’s cheaper.
So I went ahead to order the "Renacu" package with free win2003 for $75/m over the weekend. However, it was listed under preorder status which I thought shoud't take too long. Unfortunately, almost a week has passed and my server is still pending. I send a support ticket asking when will my server be ready. The response was can’t tell kind of thing. I wait few more days and sent another ticket. This time they just closed my ticket without any responses!
Should I raise my case with Paypal? Will I ever get my money back? For my budget range it seems to be difficult to get a server which allows torrent. I used to have an account with seedhost.eu. The speed was good but the customer service their was horrible. The guy would answer your support ticket as shot as possible.
Any suggestions? Should I wait? Or just go ahead and raise the case with paypal & go sign up with host-ie and wait another month? :sick:
Thanks,
Just want to share my experience with vectorial. After reading few posts about vectoral.info I decided to go for it. Initially, I though about host-IE. However, I’m just afraid to have to wait a month for my server to arrive. Since I will not use the bandwidth that much, 2.5TB a month seems to be ok. In addition, there is no setup fee compared to 70-80 euro on hose-IE. So it’s cheaper.
So I went ahead to order the "Renacu" package with free win2003 for $75/m over the weekend. However, it was listed under preorder status which I thought shoud't take too long. Unfortunately, almost a week has passed and my server is still pending. I send a support ticket asking when will my server be ready. The response was can’t tell kind of thing. I wait few more days and sent another ticket. This time they just closed my ticket without any responses!
Should I raise my case with Paypal? Will I ever get my money back? For my budget range it seems to be difficult to get a server which allows torrent. I used to have an account with seedhost.eu. The speed was good but the customer service their was horrible. The guy would answer your support ticket as shot as possible.
Any suggestions? Should I wait? Or just go ahead and raise the case with paypal & go sign up with host-ie and wait another month? :sick:
Thanks,